United States onlyCustomer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote, working from home and providing customer service support and resolution of routine problems and questions regarding client's products and/or services.
Requirements
- 1+ year of customer service experience
- High school diploma or GED
- Ability to read, write and speak fluently both Spanish and English
- Comfortable using and explaining technology
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay 'early'
- Employee referral bonus opportunities
- Health and wellness programs
- Mentorship programs
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
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