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ConcentrixCO

Customer Service Advisor with Czech, Slovak and English

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Czechia only

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Job Title:

Customer Service Advisor with Czech, Slovak and English

Job Description

We’re on the lookout for a Customer Service Advisor who thrives in a dynamic team!

What You Will Do:

  • Be the friendly face of our team!Engage through calls, chats, social media, and emails, providing them with top-tier support and advice.

  • Dive into action!Get ready to tackle inquiries head-on, providing smart solutions that make our customers' day better

  • Build Real Connections!Create a warm and welcoming vibe with clear and supportive communication, making customers feel right at home.

  • Bring your insights to the table!Bring your creative flair to the table! Pitch innovative ideas to help us refine our processes and enhance the customer experience.

What We’re Excited About:

  • You’re fluent inCzech and Slovak, and have a solid grasp ofEnglish.

  • You’ve got strong communication skills and love tackling challenges with creative solutions.

  • You’re a team player with a positive vibe, ready to take on rotational shifts and contribute to a fantastic work environment.

  • Availability to work shifts - Monday to Friday (07:00-20:00) and Saturday-Sunday (09:00-17:00).

What You Can Expect from Us:

  • Compensation:Competitive salary with performance-based bonus

  • Fully Remote:work anywhere from Czech Republic

  • Benefits:Complete technical equipment, meal vouchers, great Refer-A-Friend program and bonuses, 25 days of paid leave, Multisport card, everyday communication in English, collaborative and nurturing team environment, and much more.

  • Professional Growth:Comprehensive initial training, continuous training programs and Professional Development and Career Navigation programs to kick off your international career with us.

  • Interactive & Social:Participate in team-building activities, company parties, and sports events to foster team spirit.

This is your chance to shine!

Don’t let this exciting opportunity slip away—take the leap and apply now!

Join us in crafting unforgettable experiences for our customers and leave your mark with every interaction!

Experience the Power of a Game-Changing Career:

Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Location:

CZE - Work-at-Home

Language Requirements:

Czech (Required), English, Slovak (Required)

Time Type:

Full time

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About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Czechia +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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