Securities Ops Serv Spec IV

Location: Columbia, MD & St. Paul, MN

This role is a hybrid position and can be based from any of our United States office locations, with the option to work remotely for some of your working week. If you’re currently in a fully remote role and are not within a commutable distance to a Computershare office, you are eligible to apply and maintain your remote working arrangement should you be the most suitable candidate for the position.

A role you will love

We are a global business with an entrepreneurial spirit and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a high level of accuracy and professionalism while utilizing software in a traditional office environment.

As a Senior Securities Custody Processor on the Trust Investment Operations (TIO) team you will work closely with front office & operational partners to monitor & uphold risk-mitigating controls. You will also provide technical guidance to junior team members and assist in continuous improvement initiatives. Additionally, you will have the opportunity to partner with key stakeholders from operational areas, internal teams and external vendors to resolve any concerns that may arise.

Some of your key responsibilities may include:

• Processing requests for error corrections, reversals, suppression, and reposts
• Reconciling positional assets and securities transactions
• Investigating cash, sweep, money market instrument trades, and money movement instances
• Participating in business initiatives and committees

What will you bring to the role?

As you’ve probably gathered by now, we are looking for somebody with a strong background in building customer relationships and who can meet critical deadlines. You will possess the ability to collaborate with various stakeholders to achieve client success.

Other key skills required for this role include:

• 2 years of experience in financial services or customer services required; or a bachelor’s degree and 1 year of experience.
• Ability to use independent judgement to identify and resolve problems and escalate as appropriate
• Strong analytical skills for problem resolution

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $47,000 -- $58,000. This base pay range is a national average and may not be applicable to all locations.