We are looking for a Senior Service Architect to join our international team and design end-to-end managed workplace service solutions.
Requirements
- Fluent in English and German (min. C1)
- Minimum 5 years of experience in the workplace and remote service environment in IT managed services solution design
- Very good knowledge of Microsoft 365, Windows 10/11, Exchange, Active Directory/Azure AD, and client management
- Experience in designing client virtualization or service desk solutions
- Experience of pre-sales support, service design and transition project delivery
- Experience with calculation and modelling of managed services/operations
- Confident in using ITIL and project management standards (e.g., PMI, Prince2)
- Strong communication skills, customer-oriented, and a team player
- Willingness to occasional travel within Europe
Benefits
- Opportunity to work in a multinational, collaborative team environment
- Opportunities for professional development within a global team environment
- Employment stability through a permanent employment contract
- Annual performance-based bonus
- Remote work from anywhere in Poland
- Comprehensive benefits package, including private medical care and a flexible cafeteria system
- Access to the Employee Assistance Programme (EAP), offering expert consultations and wellbeing support
- Opportunities to participate in charity, community, and company-wide initiatives
- Additional day off to celebrate your birthday
- Access to language courses and self-learning platform (Udemy)
