Client Retention Manager - FISD - Remote

We are a global leader in food services and support services, proudly operating in approximately 30 countries and employing around 580,000 dedicated individuals worldwide. Our core passion is food, and we delight in providing exceptional culinary experiences to millions of people every single day. Our journey began in 1941, when Jack Bateman founded Factory Canteens Limited, which later became Bateman Catering. Through strategic growth and acquisitions, including becoming publicly listed on the London Stock Exchange in 1988, we have evolved into the world's largest contract foodservice company.

Our vision is to be a world-class provider, renowned for our great people, great service, and great results. We achieve this by tailoring our services to diverse sectors, including business and industry, healthcare and senior living, education, sports and leisure, and defence, offshore, and remote locations. This sector-focused approach, utilizing a portfolio of specialized brands, allows us to deeply understand and meet the unique needs of our clients. We're not just about catering; our expertise extends to a wide array of support services such as office cleaning, reception services, light maintenance, security, grounds and gardens services, and even clinical equipment services in healthcare settings. We believe in building relationships based on honesty, respect, fairness, and open communication. Our commitment to quality is unwavering, and we constantly seek to innovate, learn from our experiences, and implement best practices to lead the market. Teamwork is central to our success; we value the diverse contributions of all our colleagues and work collaboratively to achieve shared goals. We take our responsibilities seriously – to our customers, the communities we serve, and the planet. Every day, we strive to make a positive impact on health and wellbeing through our services. Our 'can-do' attitude empowers us to embrace opportunities and overcome challenges with a positive and commercially astute mindset.