Vendor Management Lead

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position.

About your new role:

CommandLink, a rapidly growing company, is actively seeking a Vendor & Pricing Lead to join our dynamic team. As a part of the Vendor Management Team, The Vendor Management Lead oversees CommandLink’s global vendor relationships, ensuring optimized pricing, performance, and alignment with company goals. This role manages vendor data, negotiates contracts, leads international quoting, and drives process improvements while expanding our global vendor network and building a high-performing team.

Key Responsibilities:

• Lead and develop a high-performing team, driving collaboration, accountability and operational excellence.
• Manage and maintain accurate vendor information, pricing, and product offerings within CommandLink’s systems and proprietary quoting tools.
• Negotiate and review Master Service Agreements (MSAs) and vendor contracts to secure favorable commercial terms, including payment schedules, service levels, and dispute resolution.
• Maintain and update vendor data in the CommandLink platform, including lit building lists, rate cards, and contact information.
• Lead and manage the international quote process, ensuring accuracy, responsiveness, and adherence to established timelines.
• Research, evaluate, and engage potential new vendors; oversee onboarding to align with CommandLink’s strategic mission and operational standards.
• Act as a primary escalation point for internal teams on vendor-related issues, fostering strong communication and resolution frameworks.
• Establish and maintain regular business review cycles and relationship-building programs with key vendors.
• Expand and manage vendor relationships outside the United States, supporting global growth initiatives.
• Develop and maintain KPI reporting to track vendor performance, cost optimization, and process efficiency.
• Recruit, train, and develop team members within the vendor management function.

What you'll need for success:

• 3-5 of experience in vendor management, procurement, or carrier relations (telecom industry required).
• 2-3 years of proven leadership experience, managing a team of at least 2-5 people, with a focus on coaching, accountability and performance.
• Strong negotiation, contract management, and analytical skills with sound business judgment.
• Advanced Excel skills, including data analysis, complex formulas, pivot tables, and reporting dashboards.
• Excellent communication and relationship-building abilities across technical and business teams.
• Experience managing vendor data, pricing systems and/or quoting tools with high accuracy and consistency.
• Demonstrated ability to think critically and creatively to resolve complex issues and improve processes.
• Self-motivated, highly organized and exceptionally detail-oriented.
• Proven ability to manage multiple priorities in a fast-paced, global environment.
• Strategic mindset with the ability to translate high-level goals into actionable team plans.
• Ability to thrive under pressure, meet deadlines, and adapt to changes.
• Quick learner with a proactive approach to learning new skills and tasks.
• Team player with a respectful and collaborative attitude.
• Ideally, experience or exposure in an international context.

Why you'll love life at Command|Link:

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.