Senior Client Operations Account Executive

At Collinson Group, we are at the forefront of revolutionizing the global travel and customer loyalty landscape through pioneering technology and innovative solutions. For over three decades, our journey has been defined by a relentless pursuit of excellence and a forward-thinking approach to enhancing the customer journey. Our technological prowess is demonstrated through the creation and operation of market-leading platforms like Priority Pass, the world's original and largest independent airport lounge access program. This groundbreaking service leverages a sophisticated digital ecosystem to provide seamless access to a vast network of over 1,700 lounges and travel experiences worldwide, fundamentally transforming the airport experience for millions of travelers. We continuously invest in our technology infrastructure, embracing a cloud-native strategy with a modern tech stack that includes TypeScript, AWS, Kubernetes, and GraphQL to build scalable, data-driven systems that anticipate and meet the evolving needs of our clients and their customers.

Our innovation extends beyond airport experiences into the realms of loyalty and customer engagement, where we partner with the world's leading payment networks, airlines, and hotel groups to design and implement bespoke programs that foster deeper, more valuable customer relationships. By harnessing the power of data analytics and insights, we deliver personalized, omnichannel purchase rewards and targeted engagement strategies that drive measurable business value. Our commitment to innovation is also evident in our insurance and protection services, where we develop agile and responsive solutions to ensure the safety and confidence of travelers. As a privately-owned company, we have the unique ability to make long-term investments in research and development, allowing us to stay ahead of market trends and consistently deliver cutting-edge products and services. Through our unwavering focus on technological advancement and a deep understanding of consumer behavior, Collinson Group is dedicated to shaping the future of travel and loyalty, making journeys more seamless, rewarding, and secure for people all over the world.