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CollectlyCO

Strategic Customer Success Manager

Collectly transforms the healthcare billing experience by enhancing patient engagement and improving collection rates across various healthcare providers.

Collectly

Employee count: 11-50

United States only

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Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. We are seeking a highly strategic, enterprise-focused Strategic Customer Success Manager to own and grow relationships with our most critical healthcare customers.

Requirements

  • 10+ years of experience within RCM, healthcare, and/or healthcare technology
  • Firsthand experience working in or alongside health systems, RCM companies, EHR organizations, or healthcare technology providers in a customer-facing, financial, or operational capacity
  • Proven track record of managing and growing large, complex enterprise accounts (7-figure+ ARR), with demonstrated success in retention and expansion

Benefits

  • Unlimited PTO
  • Comprehensive Health Coverage
  • Equity Opportunities
  • Retirement Planning Made Easy
  • Student Loan Support

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Collectly

Learn more about Collectly and their company culture.

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Collectly is an innovative tool designed for healthcare practices that want to simplify the medical billing process, enhance patient collection rates, and improve the overall patient financial experience. With patient responsibility for payments increasing annually, there is a growing demand among practices for effective solutions to collect payments efficiently.

The platform caters to various stakeholders in the healthcare system, including private practices, billing companies, hospitals, and insurance companies. By integrating seamlessly with existing Electronic Health Record (EHR) and Practice Management (PM) systems, Collectly provides an all-in-one billing and engagement solution that helps streamline patient communications and transactions. Collectly's features include digital check-ins, in-person payment options, automated billing processes, and comprehensive support to enhance patient satisfaction.

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Collectly

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