United States onlyAbout us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims. Coalition is committed to identifying and managing cyber risk for our insureds and our Claims team helps them to manage the impact of cyber events. As we continue to expand, we are seeking a leader with prior claim management experience to lead a team of professionals and their handling of claims under Cyber, Technology and Media policies.
As Claims Team Manager you will contribute to the feedback loop with underwriting, actuarial, business development and our partner carriers for an understanding of individual claims and overall trends.
This is a fully remote position that can be based anywhere in the US.
Responsibilities
- Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims.
- Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team.
- Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims.
- Identify settlement opportunities to maximize impact.
- Collaborate in the defense and resolution of claims.
- Lead a team in the development of working relationships with brokers and our panel of law firms and vendors.
- Provide data and analytic based-informational support to underwriters.
- Provide support to our Business Development team with regard to marketing.
- Liaise with partner carriers on a daily basis.
- Work on special projects driven by company needs.
Skills and Qualifications
- Bachelor’s degree required
- 6+ years of experience handling first and third party Cyber, Tech, and Media claims
- 2+ years of prior people management experience
- Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
- Excellent communication and interpersonal skills
- JD and/or Adjuster Licensing is a plus
- Executive Risks (D&O, EPL, Fiduciary and Crime) claims experience is a plus
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $118,000/year in our lowest geographic market up to $175,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
- Competitive compensation and opportunity for advancement
Why Coalition?
We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023 and one of Fast Company’s Most Innovative Companies in 2022.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
Privacy Notice
Coalition is committed to protecting your privacy. We want you to understand what personal information we collect and how we use it. We also want you to understand your options regarding our collection, use, and disclosure of such information and your ability to access and correct such information. As the leading provider of active insurance, Coalition is required to adhere to certain local regulations, including U.S. federal and state laws that protect your information and our use and disclosure of it.
Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy.
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. It is our policy to provide equal opportunity to all individuals seeking employment without regard to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. We also prohibit harassment or discrimination of applicants based on the above-protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.
Accommodations
Coalition complies with US federal and state disability laws. Our policy is to provide reasonable accommodations to qualified individuals with disabilities, including applicants and employees unless the accommodation imposes an undue hardship. Contact us by emailing [email protected] if you require reasonable accommodation to complete this application, interview, pre-employment testing, or participating in the employee selection process.
We consider qualified applicants, regardless of criminal histories, consistent with legal requirements.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
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