The Manager of Technical Delivery leads a team of customer-facing technical professionals responsible for designing and delivering high-quality SaaS implementations. The ideal candidate combines strong technical depth with people leadership, customer-facing experience, and a bias toward operational excellence.
Requirements
- 5+ years of experience in Software Delivery (SaaS Professional Services, Solution Architecture, Implementation), with 2+ years in Team Lead or Manager roles
- Excellent executive communication and stakeholder management skills
- Experience supporting global or multi-region delivery teams
- 2+ years of experience integrating with web APIs. Experience with modern web frameworks a plus (React, Node.js, etc)
- Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDKs, AI tooling, etc.)
- Self-starter with the ability to assess, troubleshoot, and work autonomously to solve complex problems, pull in key internal stakeholders, and drive clear business outcomes
- Knowledge of Python, JSON, GitHub, terminal, and nice to have experience with JavaScript & TypeScript
Benefits
- Remote Flexibility
- Unforgettable Off-Sites
- Paid Time Off
- Stock Options
- Home Office Setup
- Work Trip Budget
- Health Coverage
