Project Manager, Scale Management

The Project Manager, Scale Management is responsible for licensing, acquiring, and obtaining translations of Clinical Outcome Assessments (COAs) for sponsor clinical trials. This role focuses on all aspects of COA acquisition, linguistic validation, and localization, ensuring exceptional delivery of Clario services.

What We Offer – Costa Rica

• Competitive compensation

• Private health insurance

• Engaging employee programs

• Flexible work schedules

• Attractive PTO plan

• Flexible workspace options

What You’ll Be Doing

• Coordinate efforts to secure necessary permissions and license agreements.

• Manage the full life cycle of translation and linguistic validation projects.

• Collaborate with internal teams to maintain a robust library of translated eCOA forms and materials.

• Serve as a subject matter expert on linguistic validation for internal stakeholders.

• Participate in sponsor meetings, as required.

• Identify, qualify, and secure vendors for third-party services.

• Liaise with vendors to ensure on-time, high-quality delivery.

• Negotiate timelines and pricing with vendors.

• Track KPIs and review invoices for pass-through costs.

• Support process improvement and SOP development to enhance quality and efficiency.

• Implement and continuously improve quality management practices.

• Mentor and train supporting resources.

• Provide regular project updates to the Executive team and other departments.

• Participate in sponsor audits as needed.

• Lead special projects or initiatives as assigned.

What We Look For

• Bachelor’s degree required.

• Minimum 4 years of experience in clinical trials or research.

• 1–3 years of experience in linguistic validation, translation, or localization project management.

• 1–3 years managing COA copyright and licensing/permission processes.

• Strong organizational, multitasking, and time management skills.

• Proven ability to build collaborative relationships internally and externally.

• Excellent communication and decision-making skills.

• Experience in procurement and vendor management.

• Knowledge of copyright law and licensing requirements for COAs.

• Experience in project management required. PMP preferred.

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.