IT and Security Engineer (Remote Canada)
Citcon is a global fintech platform that enables businesses to accept over 150 digital wallets, local payment methods, and credit cards through a single unified API, simplifying cross-border commerce.
Responsibilities:
IT Help Desk Support:- Provide daily IT support to ensure smooth business operations- Manage all hardware and software inventories- Manage the Single Sign-On (SSO) Identity Management solution.- Oversee the Mobile Device Management (MDM) solution.- Maintain and support the email security protection solution.- Assist with business-related queries regarding SaaS applications.- Support and maintain the Endpoint Detection and Response (EDR) system.- Facilitate employee onboarding and offboarding processes.- Manage integrations among various SaaS applications.- Support compliance efforts with SOC 2, PCI DSS, and other relevant regulations.
Cyber Security:- Conduct security assessments and audits to ensure compliance with regulatory standards.- Deploy and manage security tools, including SIEM, EDR, firewalls, IDPS, and WAF.- Ensure security tools are properly configured and maintained for optimal effectiveness.- Monitor security alerts and events to detect and mitigate potential threats.- Maintain and tune security monitoring systems to ensure peak performance.- Participate in incident response activities, including investigating and analyzing security incidents.- Document and report security incidents and assist with remediation efforts.- Support compliance efforts with SOC 2, PCI DSS, and other relevant regulations.- Conduct assessments of vendors and supply chain partners to ensure their security practices align with company standards.- Develop and maintain a comprehensive vendor risk management program.- Secure cloud environments by implementing industry best practices and security controls.- Monitor and manage cloud security configurations effectively.- Coordinate security and compliance projects, ensuring timely and successful completion.- Collaborate with cross-functional teams to meet project requirements and deliverables.
Qualifications:- Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.- At least 3 years of IT experience, with a minimum of 1 year in cybersecurity or related fields.- Proficient with security tools such as SIEM, EDR, Firewall, IDPS, and WAF.- Familiarity with SOC 2, PCI DSS, and other relevant regulatory frameworks.- Strong analytical and problem-solving skills.- Eagerness to learn and acquire new skills.- Excellent communication skills and ability to collaborate effectively with a team.- Relevant certifications such as CompTIA Security+, CEH, or equivalent.- Proficiency in programming languages such as Python and JavaScript.- Demonstrated problem-solving and analytical expertise.- Strong technical skills and the ability to work across cross-functional teams.- High ethical standards and integrity.Join Our Team: If you’re passionate about IT and cybersecurity, enjoy problem-solving, and thrive in a collaborative environment, we invite you to apply for this exciting role and contribute to strengthening our organization’s IT and security infrastructure.
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About CITCON
Learn more about CITCON and their company culture.
At Citcon, we are at the forefront of a global payments revolution, engineering the financial technology that empowers seamless commerce on a global scale. Through our groundbreaking unified payments platform, we are fundamentally reshaping how businesses connect with their customers in the digital age. Our core innovation lies in a single, powerful API integration that unlocks access to a vast and ever-expanding network of over 150 payment methods. This includes popular digital wallets like PayPal, Venmo, and Alipay, Buy Now Pay Later (BNPL) options, local payment schemes, and traditional card payments, ensuring that our merchants can cater to consumer preferences in any market they choose to enter.
Our technology is designed to eliminate the complexity and friction traditionally associated with cross-border transactions and the integration of multiple payment systems. By providing a full-stack solution that covers everything from payment processing and gateway services to reporting and fund settlement, we save our clients' technical teams invaluable time and resources. We are pioneering the future of omnichannel commerce, enabling merchants to accept payments effortlessly whether online, in-app, or in-store. Our robust infrastructure is trusted by thousands of world-leading brands in retail, travel, e-commerce, and digital content, who rely on Citcon to securely process billions of dollars in transactions annually. We are not just a payment processor; we are a strategic growth partner, providing the innovative tools and global reach necessary for businesses to thrive in the interconnected global economy.
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CITCON
Company size
51-200 employees
Founded in
2015
Chief executive officer
Casey Bullock
Markets
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