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CircunomicsCI

Customer Success Manager

Circunomics GmbH is a pioneer in the circular battery economy, enabling effective reuse of batteries through analytics and a B2B marketplace.

Circunomics

Employee count: 11-50

Germany only

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Customer Success Manager responsible for driving transaction execution, managing deal-related engagement, and ensuring operational readiness on a B2B marketplace for used battery sales and reuse.

Requirements

  • 3–5+ years in Customer Success, Account Management, or User Engagement within a SaaS or digital marketplace environment
  • Proven track record of reducing churn or reactivating dormant users at scale
  • Experience designing and delivering onboarding programs (live and self-service)
  • Comfortable running user interviews and translating qualitative insights into actionable product feedback

Benefits

  • Flexible hours
  • Remote-first working culture
  • €50 monthly perk
  • 28 Holiday days
  • Company-supported pension scheme
  • Low hierarchies and open feedback culture
  • Attractive L&D budget with creative freedom for growth

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Germany +/- 0 hours

About Circunomics

Learn more about Circunomics and their company culture.

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Circunomics GmbH is committed to creating a circular economy for batteries by leveraging advanced analytics and a B2B marketplace focused on 2nd-life applications. Founded in 2019, the company is located in Mainz, Germany. Circunomics addresses the growing challenge of battery waste in the context of the increasing adoption of electric vehicles (EVs). By 2030, it is projected that 60% of all passenger vehicles will be electric, leading to millions of batteries that will reach end-of-life status. The company provides intelligent solutions that facilitate battery lifecycle management, ensuring that these batteries can be repurposed effectively instead of being discarded.

The Circular Battery economy is not only pivotal to promoting environmental sustainability but also serves as a significant financial opportunity for businesses. Circunomics emphasizes the value retained in used batteries that still possess a substantial State of Health (SoH), enabling their utilization in various 2nd-life applications. The firm envisions connecting OEMs, energy sectors, and recyclers to collaboratively maximize the profit potential of battery management while supporting the broader energy transition. Overall, Circunomics stands out in the battery sector for its innovative approach, aiming not just for recycling but for comprehensive management of battery lifecycle solutions.

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Circunomics

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