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NintexNI

Senior Customer Success Manager

Nintex is a premier provider of intelligent process automation, helping organizations streamline workflows and enhance productivity since its founding in 2006.

Nintex

Employee count: 1001-5000

Germany only

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We are looking for a Senior Customer Success Manager to drive product adoption, value realization, and retention at scale across a broader and more complex customer portfolio. The role is responsible for managing customer health and engagement, and partnering cross-functionally to execute repeatable success plays and ensure consistent, data-driven customer outcomes.

Requirements

  • Bachelor’s degree in related field or equivalent combination of education and experience
  • 5-8 years of experience in Customer Success, Account Management, or related customer-facing roles, ideally in SaaS or technology environments
  • Experience with Salesforce
  • Experience with a Customer Success Management platform is a plus

Benefits

  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Germany +/- 0 hours

About Nintex

Learn more about Nintex and their company culture.

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Nintex is a leader in intelligent process automation, established in 2006, that empowers organizations to automate workflows and improve productivity. With a proven track record helping over 8,500 organizations across 90 countries, Nintex focuses on providing a robust platform that simplifies complex processes and enhances operational efficiency. Our commitment to innovation and excellence drives us to develop tools that enable businesses to unlock the full potential of their teams and resources.

The Nintex platform offers end-to-end process automation solutions, covering everything from document generation and process management to robotic process automation (RPA). Our AI-powered tools empower teams in various departments—such as human resources, finance, IT, and sales—to streamline their operations. By removing manual workloads and automating repetitive tasks, Nintex enables organizations to accelerate their workflows, reduce errors, and focus on strategic initiatives that drive growth. As we continue to evolve, our mission remains the same: to help businesses transform their processes and unlock new possibilities through automation.

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Nintex

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