Customer Success Manager responsible for driving transaction execution, managing deal-related engagement, and ensuring operational readiness on a B2B marketplace for used battery sales and reuse.
Requirements
- 3–5+ years in Customer Success, Account Management, or User Engagement within a SaaS or digital marketplace environment
- Proven track record of reducing churn or reactivating dormant users at scale
- Experience designing and delivering onboarding programs (live and self-service)
- Comfortable running user interviews and translating qualitative insights into actionable product feedback
Benefits
- Flexible hours
- Remote-first working culture
- €50 monthly perk
- 28 Holiday days
- Company-supported pension scheme
- Low hierarchies and open feedback culture
- Attractive L&D budget with creative freedom for growth
