Backup Engineer - Remote

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Backup Engineer to join our team in Australia.

As a Backup Engineer, you'll be expected to proactively engage with client servers to diagnose and resolve backup-related issues directly and you'll play a pivotal role in safeguarding our clients' data through the proficient management of backup solutions, with a primary focus on Veeam.

Requirements

Here's what you'll be doing:

• Demonstrate expertise in Veeam, Azure and other backup technologies.

• Oversee the configuration, implementation, and optimization of backup solutions.
• Take the lead in resolving backup-related tickets promptly.
• Deep dive complex backup issues and providing solutions in accordance with the initiatives set.
• Conduct regular bubble and isolation test restores to validate the effectiveness of backup solutions.
• Accurately log time entries against tickets using ConnectWise.
• Lead efforts to ensure backup solutions align with clients' regulatory requirements.
• Collaborate with clients to understand and implement Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Consistently live the values and demonstrate professional workplace behaviours that reflect the CT values.

Here's what you'll bring:

• Previous experience in a Managed Service Provider (MSP) environment.
• In-depth knowledge of backup technologies, particularly Veeam.
• Proficient knowledge of infrastructure relating to backups.
• Familiarity with ITIL Change Management processes.
• Strong understanding of RTO and RPO concepts.
• Excellent documentation skills and attention to detail.
• Technical leadership skills in troubleshooting and ticket resolution.
• Enjoys a fast-paced environment and is comfortable with change
• Veeam, VmWare, Microsoft or backup vendor Certifications
• Proficiency in utilizing ConnectWise for time tracking and documentation.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.