This is a remote position.
Work Schedule: 9:00 am to 5:30 pm, Monday to Friday, Sydney Time with 30 30-minute unpaid breakReports to: Managing Director
• Ensure optimal functioning of IT systems and proactive maintenance of hardware.
• Provide timely support to employees addressing their IT issues or concerns.
• Maintain and optimize the IT infrastructure to minimize downtime and enhance
workflow efficiency.
• Generate and submit weekly task reports to the Board.Website development experience (preferred)
• Support the Administration team in recording employee and patient
information/documents accurately in relevant systems.
• Oversee the smooth operations of Network, Internet, Phone, Microsoft
Environment, Printers, and Wi-Fi.
• Conduct research and procure computers, printers, and other IT resources for
business use.
• Perform PC assembly and troubleshooting as needed.
• Execute daily IT checks and ensure timely backups.
• Collaborate with external companies for IT projects.
• Safeguard SCDC IT network against external attacks, hacks, or unauthorized use.
• Install/rebuild workstations as required.
• Manage Microsoft 365 Apps (Outlook, OneDrive, Microsoft Teams, Calendars, etc.)
for employees.
• Create the IT User Manual and keep it up-to-date.
• Promptly report any IT issues to the Board for swift resolution.
• Manage and deliver projects related to IT or organizational infrastructure.
• Undertake ad hoc duties as requested by the Board.