Director, Quality Program Strategy

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

This is a remote role supporting Pennsylvania Health & Wellness with a preference to work in EST.

Previous experience working in a managed care setting is highly preferred.

Position Purpose: Lead and direct the development, implementation and management oversight of Centene’s quality programs and improvement initiatives.

• Oversee aspects of the company quality measure improvement outreach strategy including the execution of function for all markets and products
• Direct quality measures portfolio management for all products through development and execution of best practices towards achieving market and product quality and risk goals
• Serve as subject matter expert in measure development and methodology
• Define business requirements and strategies for data capture to close risk and care gaps
• Perform root cause analysis, failure mode, and effective analysis and identify opportunities to mitigate future risks
• Plan and direct programs, and initiatives related to HEDIS Stars and quality ratings systems, Medicaid pay for performance, accreditation targets and HOS improvement and gap closure
• Communicate risk, organizational impact and progress towards achieving goals to executive leadership
• Identify Market and Product strengths, weaknesses, opportunities and threats
• Develop work process for supplemental data capture in compliance with HEDIS technical specifications

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act