Join our amazing team and work remote from home as an Implementation Project Manager. Lead project delivery, ensuring successful implementation and adoption of new mortgage servicing platforms, modules, or integrations. Focus on supporting servicing operations, aligning system functionality with day-to-day servicing processes, compliance, and efficiency.
Requirements
- Lead project management for implementation of system enhancements or conversions impacting core servicing operations.
- Analyze and validate business requirements ensuring accurate translation of business needs into efficient system configuration or workflow design requests for vendor / IT execution.
- Monitor vendor / IT performance to ensure timeliness and quality exceptions are met; escalate risks impacting servicing readiness.
- Develop, make recommendation and maintain comprehensive project documentation, including rollout readiness plans and ensuring deliverables are completed accurately and on schedule, assist with issue resolution, and post implementation support.
- Facilitate reoccurring project and stakeholder meetings, driving accountability for task completion, schedule adherence and operational alignment.
- Provide executive-level updates on implementation progress, risks and configuration or product gaps.
- Ensure all impacted teams have well defined procedures, proper training materials, and completed user acceptance testing specific to new system capabilities.
Benefits
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
