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CapitaCA

Solutions Director

Capita plc is a leading outsourcing and professional services company based in London, providing business process services driven by technology and data.

Capita

Employee count: 1001-5000

United Kingdom only

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Are you an experienced public sector solution leader ready to shape complex, high‑value bids that make a real impact? As our Solutions Director, you’ll take ownership of a diverse portfolio of opportunities, bringing together service, technology and commercial thinking to craft compelling, client‑centred solutions. Working at the heart of our Growth function, you’ll lead multidisciplinary teams, drive innovation, and ensure we present the strongest possible offer to our Public Sector clients.

Job title:

Solutions Director

Job Description:

This position is home-based with the flexibility to travel for both client & team meetings.

What you’ll be doing

  • Taking full ownership of a portfolio of complex bid opportunities, leading the end‑to‑end solution design across service, technology, commercial and financial elements
  • Shaping compelling, client‑centric solutions that align with Capita’s strategy, address key client challenges, and maximise Probability of Win
  • Coordinating and guiding multidisciplinary teams, including architects, solution consultants and analysts, within a matrix environment to ensure high‑quality, integrated bid outputs
  • Facilitating solution workshops, reviews and collaborative working to ensure clarity, consistency and strong governance through the full bid lifecycle
  • Ensuring all solutions meet Capita’s governance, risk and assurance requirements, including Sales Governance and Solution Assurance processes
  • Providing expert insight into costing, pricing strategies, delivery models and transition planning to ensure solutions are feasible, competitive and deliverable.

What we’re looking for

Essential

  • Strong experience working within the Public Sector with a proven understanding of public sector procurement, decision‑making and contracting processes
  • Demonstrable track record of developing winning, deliverable solutions that integrate service and technology components across complex bids
  • Highly effective at facilitating collaboration, able to engage confidently with clients, internal contributors, and wider stakeholder groups to shape high‑quality solutions
  • Strong communication and influencing skills, with the ability to bring clarity, structure and consistency to the solution design process
  • Comfortable operating in a high‑challenge, high‑complexity environment, managing multiple priorities with strong attention to detail
  • Proficient in Microsoft 365, with the capability to lead the development of solution materials, templates and associated documentation

Desirable

  • Experience mentoring or coaching solution contributors such as architects, consultants or analysts to embed best practice

About Capita Growth

Our Growth Function is one of Capita’s central functions and is redesigning how we do business. We’re improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We’re also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What’s in it for you?

  • A competitive basic salary + a generous commission structure designed to recognise your impact and support exceptional earning potential
  • The autonomy to lead complex, high‑impact solutions within a major public sector portfolio
  • Flexibility in how you work, with a home‑based arrangement
  • Opportunities to influence major Public Sector programmes and help shape Capita’s future growth
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

Location:

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Capita

Learn more about Capita and their company culture.

View company profile

At the heart of what we do is a culture of collaboration and innovation. Capita plc is a leading provider of business process services, driven by data, technology, and people. Every day, our dedicated team of 41,000 colleagues helps transform and simplify the connections between government and citizens, businesses, and customers in a multitude of sectors. By leveraging our deep industry knowledge and cutting-edge technology, we strive to create better outcomes for clients and consumers alike.

Our commitment is not only to deliver exceptional services but also to empower our clients to meet the continually evolving challenges of today's world. In serving both public and private sectors, our solutions enhance service delivery across various domains including education, health, financial services, local government, and more. With operations in eight countries, we engage with clients primarily in the UK and Europe, ensuring our strategies are tailored to the unique landscapes of the communities we serve. At Capita, we embrace change, integrating digital transformation into our practices to improve productivity and overall service experience.

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