United Kingdom onlyFixed Term Contract
Home Based
We are looking for a Communications Lead to join our Pensions Solutions business, this role is focused on supporting our Public Sector Pensions contracts. The initial focus will be on the Civil Service Pensions Scheme (CSPS) contract, helping to ensure seamless, clear and timely communications to stakeholders and colleagues. As the contract stabilises and the comms approach is embedded, the role will broaden to provide support across our additional three Public Sector Pensions contracts.
You will act as the bridge between the business, operational teams and our media and public affairs colleagues co-ordinating, fact-finding, shaping messages and enabling swift, accurate responses to media queries and wider external enquiries.
Internally, you’ll package information from management and operational leads and drive a consistent internal communications cascade across the business, including frontline colleagues. You will also equip frontline colleagues with talking points about any high-profile issues which may be raised on calls by members.
Job title:
Communications, Engagement & Stakeholder LeadJob Description:
Provide strategic counsel to senior leaders
Responsible for managing and developing a team
Collaborate with key stakeholders to manage and contain reputational risk
Develop and execute comprehensive integrated strategies to support corporate, divisional, functional and shared service priorities
Own the narrative that supports the business priorities
Input into and oversee the comprehensive communication and engagement plans that meet contractual client commitments
Input into and oversee the operational communications to colleagues within the business / contract / client
Input into and oversee the communication and engagement plans for strategic external partners and suppliers in line with contractual commitments
Develop and nurture strong relationships with key clients and stakeholders (internal and external) to ensure a comprehensive and joined-up approach to communications and engagement
Plan, write and produce high quality, engaging content for a variety of communications channels
Provide a reliable point of contact for all communication queries
Monitor and evaluate communications and engagement activities and redefine to meet requirements as necessary
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