United States onlyThe Senior Omni-Channel Communications Analyst is responsible for developing, managing, and optimizing communications delivered across all customer-facing channels, including direct mail, email, and text/SMS.
Requirements
- Demonstrated experience managing communications across at least two of the following channels: direct mail, email, and text/SMS.
- Proven experience in template development, content governance, or communications quality management.
- Strong background in reporting and analytics, with experience building dashboards and synthesizing data into actionable insights.
- 5+ years of experience in multi-channel or omni-channel marketing, communications, or customer outreach operations.
Benefits
- Medical, Dental, & Vision Insurance
- Healthcare & Dependent Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with Employer Contribution
- Company Paid Life and AD&D Insurance
- Company Paid Short- & Long-Term Disability
- Employee Assistance Program (EAP)
- 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
- Paid Time Off
- 10 Company Holidays
- PTO Accrual
- Sick Time Accrual
- Parental Leave
- Jury Duty
- Military Leave
- Bereavement
- Life and AD&D Insurance for Employees/Spouse/Child(ren)
- Critical Illness
- Accident Insurance
- Identity Theft Insurance
- Pre-paid Legal Insurance
- Dependent Care Flexible Spending Account (DCFSA)
