Hong Kong onlyAbout the Opportunity:
We are looking for a Head of Exchange Operations to lead and scale key operational functions across our global digital asset platform. This role sits at the center of exchange performance, overseeing market-facing operations, user and KYC feedback loops, and token and liquidity monitoring.You will work closely with Product, Marketing, Risk, and Data teams to ensure the exchange runs efficiently, user insights are translated into product improvements, and market dynamics are actively monitored and optimized.
This is a high-impact role with broad visibility across the business, responsible for connecting operational execution with product and market outcomes.
Responsibilities
Oversee core exchange operations across market-facing functions
Partner with Product and Marketing on campaigns, launches, and trading initiatives
Own user and KYC feedback loops, turning insights into actionable improvements
Monitor token performance, liquidity, and trading activity
Oversee exchange visibility and data accuracy on platforms such as CMC
Work cross-functionally to improve product, trading experience, and workflows
Drive process improvements and operational efficiency
Track key metrics across trading, liquidity, and operational performance
Requirements
8–12+ years of experience in exchange operations, trading operations, product operations, or related roles (crypto / fintech preferred)
Strong understanding of exchange mechanics, including trading flows, liquidity, and token performance
Experience working cross-functionally with Product, Marketing, and Risk teams
Data-driven mindset, comfortable analyzing operational and market data
Ability to manage multiple workstreams in a fast-paced environment
Strong communication and stakeholder management skills
Hands-on and execution-focused, with the ability to operate at both strategic and operational levels
Nice to haves
Experience in crypto exchange or digital asset platforms
Familiarity with CoinMarketCap (CMC) or similar market data platforms
Exposure to token listings, liquidity management, or market operations
Experience working with trading data or market performance metrics
Basic understanding of KYC / onboarding processes in fintech or crypto
Perks & Benefits
- Competitive total compensation package
- Various team building programs and company events
- And many more! Apply and let us tell you more!
Seychelles
AU, HK + 1 more
Malaysia only