HK and MY onlyAbout BTSE:
BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.
About the Opportunity:
We are looking for a Product Manager to join our Payments team, focusing on providing fiat and crypto on/off-ramp services to worldwide merchants. You’ll be shaping how users interact with deposits and withdrawals, ensuring fast, secure, and intuitive payment experiences.
Responsibilities
- Define and deliver the product features for development of fiat and crypto deposit and withdrawal flows, including the integration of new payment methods (e.g., bank transfers, cards, e-wallets, PSPs), and optimize the payment backoffice platform for operation efficiency.
- Collaborate with cross-functional teams—engineering, design, compliance, and operations—to deliver seamless user experiences throughout the payment journey.
- Identify and prioritize pain points in current payment flows; propose and implement improvements to increase the transaction volume, optimize the service efficiency, enhance API usability, reduce frictions, and improve user satisfaction for the payment ecosystem.
- Design and host the market research, user surveys, scenarios, and detailed product requirement documents (PRDs), as well as user stories, that enable engineers to begin development with minimal clarification.
Requirement
- 3+ years of experience in product management.
- Good written and verbal communication skills in Chinese and English.
- Strong interest or foundational knowledge in digital payments, crypto, or financial infrastructure.
- Passionate about optimizing user experience and solving real-world pain points through product design and cash flows.
- Excellent communication skills; able to collaborate across teams and translate user needs into actionable product solutions.
Nice to Haves
- Experience in fintech, payments, or blockchain technology.
- Experience with API and back-office management in platform services.
- Comfortable working in fast-paced, global teamwork, evolving environments with multiple priorities.
Perks & Benefits
- Competitive total compensation package
- Various team-building programs and company events
- And many more! Apply and let us tell you more!
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Singapore only
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