Administration Assistant (ZR_23196_JOB)

This is a remote position.

Role Name: Customer Service & Administrative Coordinator

Schedule:

• 4 hours daily, Monday-Friday, 9:00 AM - 1:00 PM
  

Client Timezone: New Zealand Time

Client Overview

Join a rapidly evolving premium cleaning service provider that’s revolutionizing the industry through luxury-focused solutions. This established business is undertaking an exciting transformation to capture the high-end market segment, offering exceptional cleaning experiences to discerning clients. With a strong commitment to excellence and premium service delivery, this company is poised for significant growth in the luxury service sector.

Job Description

Step into a dynamic role where you’ll be instrumental in driving the company’s transformation into a premium service provider. As the Customer Service & Administrative Coordinator, you’ll be the cornerstone of daily operations, managing everything from client communications to digital presence. This position offers unique exposure to luxury service operations while allowing you to directly impact business growth through sophisticated customer service and administrative excellence. You’ll work closely with the business owner to establish and maintain the high standards expected in the luxury service sector.

Responsibilities

• Deliver exceptional customer service through professional communication and prompt response management
  
• Orchestrate seamless booking and scheduling processes for premium cleaning services
  
• Create and curate engaging content across multiple social media platforms (Facebook, Instagram, TikTok)
  
• Process payments and maintain meticulous administrative records
  
• Manage email communications with a focus on professional and sophisticated client interactions
  
• Support the implementation of luxury service standards through administrative excellence
  
• Coordinate daily operational tasks with attention to premium service delivery
  

Requirements

• English language proficiency with professional communication skills
  
• Demonstrated experience in customer service and administrative coordination
  
• Proven track record in social media management across multiple platforms
  
• Strong proficiency with customer service software and payment processing systems
  
• Meticulous attention to detail and superior organizational abilities
  
• Experience in luxury or premium service environments preferred
  
• Ability to maintain high professional standards in all communications
  
• Strong initiative and capability to work independently
  
• Comfort with remote work environment and digital collaboration tools
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job