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BrigitBR

Customer Care Associate

Brigit is a financial wellness app that assists Americans in managing their finances, providing cash advances, and building credit while promoting financial literacy.

Brigit

Employee count: 51-200

Salary: 45k-48k USD

United States only

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We're Brigit, a holistic financial health company helping everyday Americans build a brighter financial future. We're looking for a Customer Care Associate to join our team, working remotely from anywhere in the continental US.

Requirements

  • At least a Highschool Degree or equivalent
  • 2+ years of experience in customer support
  • Passion about helping people and providing incredible customer care
  • Ability to work in a fast-paced work environment and thrive in ambiguity
  • Empathy and problem solving skills
  • Efficient and clear communication skills to resolve difficult customer issues

Benefits

  • Medical, dental, and vision insurance
  • Flexible PTO Policy
  • 401k plan
  • Paid Parental Leave
  • Physical and mental wellbeing benefits
  • Monthly reimbursements to use against wifi and cell phone bills
  • Annual reimbursement for Learning & Development

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 45k-48k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Brigit

Learn more about Brigit and their company culture.

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Brigit is a financial wellness app specifically designed to help everyday Americans navigate their financial journeys. Since its founding, Brigit has sought to empower its users to build a brighter financial future through innovative solutions that focus on ease of access, transparency, and user-centric design. With over 9 million users benefiting from its services, Brigit allows members to get cash fast, effectively manage their budgets, build credit, and access personalized insights that adapt to their financial needs.

Users can receive cash advances without the burden of credit checks or late fees, addressing immediate financial pressures while also encouraging responsible spending habits. The app aims to break the cycle of financial stress and reliance on costly credit options. By providing tools that promote financial literacy, Brigit not only assists users in managing day-to-day expenses but empowers them to make informed decisions that lead to long-term financial stability.

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Brigit

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Brigit hiring Customer Care Associate • Remote (Work from Home) | Himalayas