IT Project Manager

At Bridge, we build technology that helps healthcare organizations engage patients more effectively. Our platform brings together patient communication, scheduling, records, virtual care, and payments into a single, seamless experience. Since 2014, we’ve partnered with healthcare providers to improve outcomes, streamline operations, and strengthen patient-provider relationships.

We’re looking for a Project Manager who enjoys bringing order to complexity, working closely with clients, and driving projects from kickoff to delivery. This is a hands-on role at the center of our product, customers, and delivery teams. Ideal for someone who thrives in fast-moving SaaS environments and values clear execution.

Key Responsibilities:

• Develop a strong understanding of Bridge’s SaaS platform to confidently run demos and guide clients through product functionality

• Define project scope, objectives, timelines, and deliverables in collaboration with internal and external stakeholders

• Participate in requirements gathering, deeply understand client needs, and act as the primary bridge between clients and the technical team

• Own day-to-day project execution, ensuring milestones, dependencies, and deadlines are met

• Maintain clear, empathetic, and proactive communication with clients, account managers, leadership, and technical teams

• Monitor project health, identify risks early, and implement mitigation strategies before issues escalate

• Provide regular project updates and reporting to clients and internal leadership, escalating risks when needed

• Coordinate internal resources and facilitate collaboration to remove blockers and keep projects moving forward

• Build trusted relationships with new and existing clients, acting as the main point of contact during onboarding and delivery

• Identify opportunities to add value for clients and support account growth through upsell or expansion initiatives

• Assist with proposal creation and support business development efforts when required

• Lead project closure, prepare final reports, analyze outcomes, and surface opportunities for continuous improvement

Requirements:

• At least 4+ years of experience in IT Project Management, preferably within B2B SaaS or software-driven environments

• Experience working with U.S.-based clients; familiarity with healthcare environments is a strong plus

• Fluency in English and Spanish, with the ability to communicate clearly with U.S. clients and development teams in Argentina

• Strong organizational skills and attention to detail, with disciplined documentation and reporting habits

• Solid experience working with both Agile and Waterfall methodologies

• Hands-on experience using JIRA or similar project management tools

• Comfortable working with Gantt charts, technical documentation, and high-level software architecture concepts

• A proactive mindset, strong ownership mentality, and the ability to manage multiple projects in parallel

What is in it for you:

• 100% remote work with flexibility and autonomy

• Generous PTO policy.

• Home Office Allowance

• The opportunity to work on meaningful products in the healthcare space

• A growing SaaS environment with room for professional growth and impact