SaaS Support Engineer | 2nd Level (m/w/d)

At the heart of brickfox GmbH is a culture of innovation and a drive to simplify the complexities of the digital commerce world. Our mission is to empower our customers, guiding them through the dynamic and exciting landscape of online trade. We believe in fostering an environment where teamwork and mutual support are paramount, underpinned by an agile culture and a servant leadership philosophy. This approach enables us to respond swiftly to market demands and champion continuous improvement, encouraging personal responsibility and creativity among our team members. We are passionate about developing solutions that make complex processes straightforward, enhancing business efficiency, and enabling our clients to bring their products to market quickly and effectively. Our vision is to revolutionize digital commerce, consistently staying ahead of the curve to make the world of trade simpler, more efficient, and accessible for everyone.

Our corporate culture is characterized by teamwork, appreciation, and the constant exchange of knowledge. We are more than just a marketplace software provider; we see ourselves as the beating heart of e-commerce. We seek motivated individuals who share our enthusiasm for innovation and entrepreneurial spirit, offering them the opportunity to contribute their unique strengths to our collective vision. As a fully remote company, we embrace flexibility and empower our 'foxes' to work from anywhere, fostering a work-life balance that supports their well-being. We pride ourselves on being a team of e-commerce professionals dedicated to developing tailored solutions for our customers and agency partners. The collegiality and helpfulness across all levels of our organization are core to our identity, creating a supportive and forward-looking environment where every 'fox' can thrive.