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BlueCross BlueShield of TennesseeBT

Senior AI Workflow Engineers

BlueCross BlueShield of Tennessee is a taxpaying, not-for-profit health plan serving over 3.4 million members in Tennessee and around the country. Founded in 1945, they are dedicated to providing quality, affordable care and promoting better health in the communities they serve.

BlueCross BlueShield of Tennessee

Employee count: 5000+

United States only

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BlueCross BlueShield of Tennessee (a taxpaying, not-for-profit health plan) is recruiting top talent to help usaccelerate responsible AI transformationacross the enterprise. In these fully remote Senior AI Workflow Engineering roles, you'll design, build, and operationalize AI‑enabled workflows to improve efficiency, scalability, and outcomes for 3.4 millionmembers and communities we serve.

We’re targeting candidates who bring expertise in AI and enterprise transformationto directly support business leaders across our company, including divisions like:

  • Legal

  • Commercial

  • Government Relations

  • Commercial Finance

  • BlueCare

  • Strategic Communications

  • Provider Network Management

  • + more

What We’ll Be Excited to See:

  • Experience building practical, responsible AI workflows in a regulated industry (especially healthcare)

  • Expertise with AI‑enabled workflows, automation, or system integration

  • Experience with generative AI, LLMs, and/or agent‑based tools

  • Curiosity, a growth mindset, and comfort working in fast‑moving, collaborative environments

Additional information on our AI Workflow Engineering opportunities:

  • These are full-time, fully remote positions with comprehensive benefits included.

  • Final interviews will take place in-person at our Chattanooga, TN headquarters.

  • We cannot currently hire candidates living in CA, NY, NJ, NH or MA.

  • Benefits begin the first date of employment.

  • Sponsorship is not available for these roles.

  • Exact title, leveling and offer details will be determined only after your interview (and are dependent on your individual skills, experience and interview performance).

  • We are not accepting unsolicited assistance from search firms for these employment opportunities.

  • Receiving an invitation to interview does not guarantee employment.

Below are theminimum qualificationsto be considered for a Senior AI Workflow Engineering role:

Job Responsibilities

Process Discovery & Business Partnership

  • Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies.
  • Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs.

AI Workflow Design & Engineering

  • Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms.
  • Incorporate AI components such as LLM agents and retrieval pipelines.

Adoption, Training & Change Leadership

  • Present workflow solutions to stakeholders and lead training sessions.
  • Act as an evangelist for AI adoption across the enterprise and contribute to AI playbooks and operational standards.
  • Establish telemetry for performance, drift, and cost.
  • Troubleshoot issues and identify issues and opportunities to improve workflow efficiency and additional automation.

Job Qualifications

Education

  • Bachelor’s degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required. Master’s or PhD degree is a plus

Experience

  • 4+ years software engineering experience including automation pipelines or an equivalent combination of education, training, and demonstrated skills.
  • Strong proficiency in Python; experience with cloud platforms.
  • Understanding of APIs, orchestration, and integration patterns.
  • Experience with Generative AI, LLM integration, or agent frameworks.
  • Strong communication and stakeholder-collaboration skills.

Skills/Certifications

  • Advanced proficiency in Python and associated AI/ML libraries and frameworks.
  • Deep experience with LLMs, NLP, and GenAI frameworks (LangChain, HuggingFace, LlamaIndex).
  • Familiarity with containerization (Docker, Kubernetes) and microservices architecture.
  • Basic analytical and problem-solving skills.
  • Good verbal and written communication skills. Ability to document work clearly.
  • Strong business acumen and ability to translate strategic priorities into technical requirements.
  • Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic and strategic thinking.

Number of Openings Available

0

Worker Type:

Employee

Company:

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About BlueCross BlueShield of Tennessee

Learn more about BlueCross BlueShield of Tennessee and their company culture.

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We are BlueCross BlueShield of Tennessee, a taxpaying, not-for-profit health plan deeply committed to serving our friends, family, and neighbors across Tennessee and beyond. For over 75 years, since our founding in 1945 by Roy McDonald, we've been dedicated to providing peace of mind through better health. Our mission is at the heart of everything we do, guiding our efforts to ensure our more than 3.4 million members have access to quality, affordable care. Living in the communities we serve means those we cover are more than just members; they are an integral part of our lives. This understanding fuels our passion to partner with the best healthcare providers and to continuously innovate in how we deliver care and service.

We're proud of our Tennessee roots and our role as the state's largest health plan. Our workforce of over 6,500 dedicated professionals across the state embodies our mission daily. We strive to create a workforce that intentionally reflects the diverse people we serve, fostering an engaged and culturally competent environment where employees feel valued and understand how their work contributes to our collective goal of better health for our members. This commitment extends to our communities through initiatives like the BlueCross Healthy Places program, which builds free, accessible public spaces for healthy activity and connection, and the Power of We Scholarship, supporting students in healthcare-related fields to improve health equity. We are more than just an insurance provider; we are a partner in health, working tirelessly to make a positive impact on the lives of Tennesseans and the communities we call home.

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