bluebird bioBB

Sr./Director, IT Infrastructure and Operations

bluebird bio is a biotechnology company focused on developing and commercializing gene therapies for severe genetic diseases. They aim to provide curative treatments and improve the lives of patients and their families.

bluebird bio

Employee count: 201-500

United States only

About bluebird bio

At bluebird every role has meaning, every team member is respected, and every day is a chance to fly higher. When you join bluebird bio, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more bluebird days. We are doers, thinkers and collaborators who embrace and live by our values:

  • Persist for Purpose
  • Be Compassionate
  • Stay humble and curious
  • Keep it real
  • Celebrate (sm)all wins

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

Sr./Director, IT Infrastructure and Operations

ABOUT US

We are seeking a Senior/Director of IT Infastructure and Applications to provide strategic and operational leadership for our IT infrastructure, manage the IT operations budget, and lead vendor relationships. You will be responsible for our overall IT operations, including cloud-based infrastructure (with a strong emphasis on Amazon Web Services), on-premises server/network/storage infrastructure, End User Services management, and telecommunications systems. This is a full-time hybrid position (3 days a week) in our Somerville – Assembly Row, Massachusetts office.

RESPONSIBILITIES

  • Lead the day-to-day operations of Bluebird’s network, storage, security, and AWS cloud infrastructure.
  • Develop and execute a cloud strategy leveraging AWS services to meet business objectives, including scalability, reliability, and cost-effectiveness.
  • Oversee the deployment, monitoring, maintenance, development, upgrade, and support of security systems, servers, desktop devices, IT operations applications, networks, and the service desk.
  • Implement best practices for AWS architecture, including security, compliance, high availability, and disaster recovery.
  • Manage system configurations, software installations, updates, and upgrades to Windows servers, AWS services, applications, and other infrastructure systems.
  • Monitor system performance and availability, proactively taking steps to maximize uptime and performance across both cloud and on-premises environments.
  • Manage and mature the IT service desk, ensuring mutually defined SLAs are achieved and continuously improved.
  • Develop and maintain strong vendor relationships, including contract negotiation, performance management, and ensuring vendors meet agreed-upon service levels.
  • Develop capacity plans and budgets that meet the growth, scalability, and changing needs of the business, optimizing costs across cloud and on-premises infrastructure.
  • Maintain a high level of infrastructure uptime in a fast-paced environment, leveraging automation and DevOps practices where appropriate.
  • Develop and test comprehensive disaster recovery and business continuity plans, particularly in cloud environments.
  • Develop, implement, and maintain IT policies, procedures, and associated plans for security, data center, desktops, and infrastructure based on industry-standard best practices, FDA, and GxP requirements.
  • Provide leadership and mentorship to the End User Services team, fostering professional growth and knowledge sharing.
  • Collaborate with cross-functional teams to understand and meet their IT infrastructure needs, particularly in support of biotechnology research and development activities.

QUALIFICATIONS

  • A minimum of 10 years of Information Technology experience, with at least 6 years in IT management roles.
  • Extensive experience with Amazon Web Services (AWS), including designing, deploying, and managing AWS infrastructure and services.
  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are highly desirable.
  • Demonstrated ability to manage diverse projects simultaneously, requiring detailed analysis, creative problem-solving, time management, and sound judgment.
  • Strong vendor management experience, including contract negotiation, vendor selection, and performance management.
  • Experience supporting an environment with 200+ end users.
  • Experience in small company or start-up environments within the life sciences or biotechnology industry is preferred.
  • Experience in computer operations, network management, technical management, and end-user support.
  • Familiarity with ITIL processes and experience implementing and/or managing IT incident/service request management, IT configuration management, and computer system validation.
  • Experience with SaaS and hosted applications, including Okta, Office 365, and other cloud services.
  • Ability to work effectively in a small, fast-paced IT team, demonstrating strong communication and interpersonal skills.
  • Proven budget management experience.
  • Ability to manage multiple projects, activities, and tasks simultaneously, prioritizing effectively to meet deadlines.

bluebird is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.

About the job

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Job type

Full Time

Experience level

Senior
Director

Location requirements

Hiring timezones

United States +/- 0 hours

About bluebird bio

Learn more about bluebird bio and their company culture.

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At bluebird bio, the core of their identity is a relentless pursuit of curative gene therapies designed to offer new hope and more 'bluebird days' to patients and their families grappling with severe genetic diseases. For over a decade, since its founding in 2010, bluebird has been a trailblazer in the gene therapy landscape, initially as a scientific pioneer and now as a commercial leader. The company prides itself on an unparalleled track record of translating the complex promise of gene therapy from clinical studies into tangible, real-world treatments, highlighted by securing FDA approvals for three distinct therapies in less than two years. This commitment extends beyond the laboratory; bluebird bio is actively working to reshape the healthcare system by fostering access, transparency, and education, ensuring that the revolutionary potential of gene therapy can reach all who stand to benefit. Their approach is deeply rooted in a patient- and purpose-driven ethos, where every endeavor is guided by a passionate commitment to transforming lives.

The culture at bluebird bio is characterized by a unique blend of boldness, collaboration, and care. They actively cultivate an inclusive environment where honesty, respect, and a steadfast commitment to access, equity, and inclusivity are woven into the fabric of their daily operations. This 'flock' of dedicated individuals, or 'birds' as they affectionately call themselves, is united by a singular focus: to make a meaningful difference in the lives of patients. They embrace a 'never-give-up, little-but-mighty' attitude, constantly innovating and pushing the boundaries of science. The company custom designs each of its therapies to address the fundamental cause of a disease at the genetic level, leveraging its extensive ex-vivo gene therapy data set and industry-leading programs for conditions like sickle cell disease, β-thalassemia, and cerebral adrenoleukodystrophy. This dedication to scientific rigor is matched by a deep commitment to the patient communities they serve and a people-centric culture that attracts and nurtures a diverse and dedicated team, all striving to make hope a reality.

Employee benefits

Learn about the employee benefits and perks provided at bluebird bio.

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Paid holidays

Offers paid holidays.

Paid sick days

Provides paid sick leave.

Commuter benefits

Company covers commuting costs.

Life insurance

Company-provided life insurance.

View bluebird bio's employee benefits
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bluebird bio hiring Sr./Director, IT Infrastructure and Operations • Remote (Work from Home) | Himalayas