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Blue Cross Blue Shield of North DakotaBD

Associate Customer Service Representative (Remote-July2026)

A member-owned, not-for-profit mutual insurance company providing comprehensive health coverage and wellness solutions to residents and businesses across North Dakota.

Blue Cross Blue Shield of North Dakota

Employee count: 501-1000

Salary: 34k-40k USD

United States only

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Assist and educate members, providers, or customers on products and plans, fostering reputable relationships while promoting a favorable image of the Company. Work in a structured, fast-paced call center environment, providing assistance, service, and education through various channels.

Requirements

  • A High School Diploma or GED with 1 year of experience in customer service or related experience is required.
  • Experience in hospitality, healthcare, or an office-based setting is highly preferred.
  • Strong communication skills both verbally and written.
  • Technology savvy with the ability to navigate multiple computer programs and application systems.
  • Willingness to learn new skills.

Benefits

  • Affordable medical, dental and vision coverage accepted throughout the United States
  • Employer funded Lifestyle Spending Accounts and Health Savings Accounts.
  • Employer-paid life and disability insurance
  • 401(k) retirement plan with company match and immediate vesting
  • Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
  • Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 34k-40k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Blue Cross Blue Shield of North Dakota

Learn more about Blue Cross Blue Shield of North Dakota and their company culture.

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Through groundbreaking technology and a steadfast commitment to community well-being, we are revolutionizing healthcare access at Blue Cross Blue Shield of North Dakota (BCBSND). As a member-owned, not-for-profit mutual insurance company, our mission extends far beyond processing claims; we are pioneering a future where quality healthcare is affordable, accessible, and seamlessly integrated into the lives of every North Dakotan. By leveraging advanced digital platforms and data-driven insights, we are transforming the traditional insurance model into a proactive partnership that empowers members to take charge of their health journey with confidence and clarity.

Our innovation strategy is rooted in a deep understanding of the unique challenges facing our rural and urban communities. We are deploying cutting-edge solutions, from virtual care options to sophisticated health management tools, ensuring that geography is never a barrier to excellence in care. At BCBSND, we are not just adapting to the changing healthcare landscape; we are actively shaping it. By fostering a culture of constant improvement and strategic collaboration with providers, we are building a resilient healthcare ecosystem that prioritizes the holistic well-being of our members, driving positive outcomes that resonate across generations.

Employee benefits

Learn about the employee benefits and perks provided at Blue Cross Blue Shield of North Dakota.

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Life Insurance

Company-paid life insurance at 2x annual pay.

Disability Insurance

Short-term and long-term disability coverage.

Mental Health Support

Comprehensive mental health support with 24/7 access.

Career Development

Career development programs and tuition reimbursement.

View Blue Cross Blue Shield of North Dakota's employee benefits
Claim this profileBlue Cross Blue Shield of North Dakota logoBD

Blue Cross Blue Shield of North Dakota

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