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Blackthorn.ioBL

Sr. QA Engineer

Blackthorn.io provides Salesforce-native apps for event management, payment processing, messaging, and compliance, designed to streamline workflows and leverage existing CRM data.

Blackthorn.io

Employee count: 51-200

Salary: 69k-84k USD

United States only

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Role: QA Engineer

Description: As a Senior QA Engineer at Blackthorn, you will be part of an elite team, testing solutions that solve our most critical business priorities. You will work closely with various departments to understand our customers' most pressing needs and provide technical expertise to optimize our testing, prevent issues, and ensure we deliver high quality products. This role requires advanced skills in test automation, performance testing, and mentoring junior team members.

BaseSalary: $5,750 - $7,000 USD per month

What you’ll do

  • Create detailed, comprehensive, and well-structured test plans and test cases
  • Review tickets (bugs, enhancements, new features) and other technical documents to engage in each phase of the software development lifecycle
  • Create, run, repair, manual, and automated tests using frameworks like Playwright
  • Plan and build automated testing frameworks that integrate with development workflows - determining what to automate (regression tests, API endpoints, critical user flows) and when to run which tests
  • Estimate, prioritize, plan, coordinate, and perform quality testing activities
  • Collaborate closely with cross-functional scrum teams and across the larger company
  • Demonstrate best practices in everything you do, including meaningful test coverage and striving to ensure maintainability
  • Mentor junior QA team members and advocate for quality standards
  • Design and maintain test data strategies, including creating hundreds of thousands of Salesforce records for performance testing, managing data versions, and ensuring clean test environments
  • Design and execute performance testing strategies to identify system bottlenecks, load limits, and optimization opportunities using appropriate testing tools
  • Integrate automated tests into CI/CD pipelines (GitHub Actions, Cumulus CI, MetaDeploy) to provide fast feedback on code changes and act as deployment gates

What we look for

  • 5+ years of software testing experience with demonstrated expertise in test automation
  • 3+ years of testing on the Salesforce platform with a deep understanding of platform limitations
  • Experience with test automation frameworks, particularly Playwright
  • Proficiency in programming languages for test automation
  • Experience with CI/CD tools and processes (GitHub Actions, Cumulus CI, MetaDeploy preferred)
  • Performance testing experience with relevant tools
  • Experience testing mobile applications using emulators, simulators, or cloud device farms with automation frameworks
  • Experience managing test data lifecycles and keeping test environments synchronized with code deployments through version control systems
  • Excellent English communication skills with proven ability to collaborate across departments, time zones, and remote teams
  • Self-directed and adaptable: stays current with testing methodologies, maintains composure under pressure, and thrives in fast-paced remote environments
  • Bonus: Salesforce admin or Blackthorn product experience

What we offer

  • An incredible team of smart and supportive people
  • A deep feeling of satisfaction and completion
  • Fully remote global team working from home
  • Stock options for every employee
  • Flexible work week
  • $400 office stipend
  • Maternity/Paternity leave
  • Student loan debt assistance
  • Pledge 1% - time off during the year for helping nonprofits
  • Health insurance contribution (if in the US)
  • Children's 529 college fund assistance (if in the US)

About Blackthorn

Blackthorn turns any organization's Salesforce® CRM into event planning software powered by their connected data. We're a growing, distributed team with teammates across the globe, and we build Salesforce-native tools that help teams create events, engage attendees, process payments, and measure success — all without leaving their CRM. Our customers range from tiny nonprofits to global corporations, and our products are known for going live in hours, not weeks. We believe the best enterprise software should feel as intuitive as the apps you use every day.

Why our work matters

Most event management tools force teams to juggle disconnected systems, wrestle with flimsy integrations, and spend more time syncing data than planning events. We're building the alternative: a connected platform inside Salesforce that gives organizations richer analytics to prove event ROI, better attendee experiences through personalization and automation, and the flexibility to fit any workflow. Every feature we ship helps our customers spend less time on logistics and more time on the events themselves.

What the job will bring you

A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (our team has told us). Connection. Our team is tightly knit, assisted through occasional team meetups (as we're remote). Challenge. We're trying to move as quickly as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life, "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this.

While we are a remote-first culture, we are currently only able to accept applicants in AZ, CA, CO, FL, GA, IL, KY, MD, MI, MN, MO, MT, NC, NH, NJ, NY, OH, PA, SC, SD, TX, VA, WA, and WI

About the job

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Job type

Full Time

Experience level

Salary

Salary: 69k-84k USD

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Blackthorn.io

Learn more about Blackthorn.io and their company culture.

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We're Blackthorn.io, and we're passionate about making your work within Salesforce ridiculously easy. We were founded in 2015 by a few colleagues who noticed a common frustration: Salesforce users were constantly juggling different tools and wrestling with data to perform fundamental tasks. This inefficiency sparked our first solution, a native Salesforce payment processing app. This initial step solved a significant pain point, but we soon realized a much larger disconnect existed, particularly around managing events. We saw teams relying on spreadsheets and third-party tools to plan, execute, and analyze their events, while their most valuable customer data remained isolated within Salesforce. This siloed approach was a barrier to creating truly personalized experiences and accurately measuring the impact of their events.

To bridge this gap, we created Blackthorn Events, bringing the entire event management lifecycle directly into the core system that organizations use every single day. Our suite of Salesforce-native apps empowers companies to leverage the data they already possess to craft more engaging events and track their success with precision. From higher education institutions and nonprofits to healthcare organizations and beyond, teams trust us to extend the power of their CRM and foster stronger connections with their audiences. We believe that by providing seamless, integrated solutions, we can help businesses of all sizes unlock the full potential of their data and streamline their operations. Our commitment is to continuous innovation, driven by the real-world needs of our customers, ensuring that our apps not only solve today's challenges but also anticipate the needs of tomorrow. We're a fully remote team of over 100 dedicated individuals, united by a collaborative spirit and a shared mission to simplify complexity and drive success for our users.

Employee benefits

Learn about the employee benefits and perks provided at Blackthorn.io.

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Health insurance

Health insurance is available (Location-specific).

Equity / options

Equity or stock options may be available to employees.

4-day workweek

We operate on a 4-day workweek with 'Flexible Fridays'.

Home office stipends

Home office stipends are provided for new team members.

View Blackthorn.io's employee benefits
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