Relationship Management Associate II

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

The Senior Strategic Relationship Manager II will be responsible for developing sales strategy to sell in and execute initiatives for Blackhawk’s Online Retail Distribution Partners that will result in revenue and profitability growth as well as deeper relationships. The successful candidate should be a collaborator who can work closely with Business Development, Distribution Sales, Product Management, Marketing, Operations, IT and Legal. This person will need to be an excellent negotiator and able to enroll Blackhawk’s Partners into the many new and exciting opportunities being offered and lead efforts to expand Online Retail Distribution with a focus on alternative payment acceptance.

The successful candidate will be a initiative-taker who is a hands-on, results-oriented leader. Most importantly, this individual will have an unbridled enthusiasm for the challenges and rewards of building and growing new business.

Responsibilities

• Work with digital distribution partners in developing and executing strategy, objectives, and project plans to enable the partners to maximize growth and revenue opportunities.
• Present and close new programs into these accounts at Senior / C-Levels
• Work cross-functionally within Blackhawk to cross-sell and launch new programs.
• Develop, present, close and execute revenue expansion opportunities on an ongoing basis.
• Develop and refine sales strategies to support the company’s evolving initiatives in alternative payments.
• Ability to lead cross-functional teams (internally and externally) to execute sales strategies.
• Ensure that the company is maintaining a highly responsive customer approach that delivers extraordinary service and quality.

Qualifications

• 5+ years of strategic sales experience preferrably in the payments industry but not required.
• Proven ability to sell-in complex initiatives using excellent solutions and consultative sales skills.
• Ability to apply creative thinking to the sales process.
• Ability to understand and manage details of programs and explain key elements to partners and internal teams.
• Proven ability to think strategically, formulate action plans and sell them through management.
• Proven ability to present to C-level executives.
• Ability to build trust with partners and close deals.
• Ability to learn and communicate complex and intangible product concepts that are still in development.
• Excellent interpersonal skills, time management, and multi-tasking abilities
• Ability to prioritize and manage numerous projects on tight deadlines with limited direction.
• High degree of initiative and keen sense of urgency

Experience and qualifications.

• Bachelor’s degree or equivalent years of work experience.
• Minimum 5 years experience in sales with proven success in Online retail /payments industry.
• Experience working for Fortune 1000 or marketing services company/

Benefits

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $57,530.00 to $74,800.00

Salary Range for California Residents Only: $70,760.00 to $92,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.