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Big HealthBH

Client Success Manager, Employers

Big Health is a digital therapeutics company offering evidence-based programs like Sleepio (for insomnia) and Daylight (for anxiety) to help individuals improve their mental health.

Big Health

Employee count: 51-200

Salary: 85k-125k USD

United States only

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Big Health is a remote-first company that provides digital therapeutics for mental health conditions. The Client Success Manager will own relationships and create strategic account plans with client partners, develop best practices, and take on strategic projects.

Requirements

  • Minimum of 4+ years of enterprise account management experience
  • Strong interpersonal aptitude and ability to coordinate cross-functionally
  • Ability to act proactively to influence key stakeholders and drive decisions
  • Strong executive presence and ability to communicate confidently
  • Proficiency in building clear presentations and analyzing data
  • Interest in healthcare, healthtech, and mental health

Benefits

  • Generous vacation policy
  • Professional development fund
  • Flexible working arrangements
  • Competitive salary packages including stock options

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 85k-125k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Big Health

Learn more about Big Health and their company culture.

View company profile

Many individuals struggling with common mental health conditions like insomnia and anxiety often face significant barriers to accessing effective, evidence-based care. Traditional options may involve long wait times for specialists, the potential side effects of medication, or a lack of readily available, personalized support. This is why Big Health was founded: to help millions of people reclaim good mental health through accessible and clinically proven digital therapeutics. Our customers, including individuals, employers, and health plans, are looking for solutions that not only address these challenges but also integrate seamlessly into daily life and existing healthcare pathways.

At Big Health, we understand that our users need more than just information; they need engaging, effective, and convenient tools that empower them to take control of their mental wellbeing. Co-founder Peter Hames experienced firsthand the difficulty of obtaining non-pharmacological treatment for insomnia, which led him to collaborate with Dr. Colin Espie, a leading clinical psychologist. Together, they envisioned a future where gold-standard behavioral therapies could be delivered digitally, making them scalable and widely accessible. Our digital programs, such as Sleepio for insomnia and Daylight for anxiety, are built upon the principles of Cognitive Behavioral Therapy (CBT), a well-established and highly effective approach. We are committed to rigorous scientific validation, with our programs backed by numerous randomized controlled trials and extensive research. This dedication to evidence ensures that our users and partners can trust the efficacy and safety of our solutions. We strive to make mental healthcare more inclusive by reaching communities that have been traditionally underserved, offering a discreet and stigma-free way to access support anytime, anywhere. By combining leading clinical expertise with thoughtful design and technology, Big Health is dedicated to providing a new standard of mental healthcare that is both effective and accessible to all.

Employee benefits

Learn about the employee benefits and perks provided at Big Health.

View benefits

401(K)

Big Health offers a 401(K) plan.

Life insurance

Big Health offers life insurance.

Dental insurance

Big Health offers dental insurance.

Paid sick days

Big Health provides paid sick days.

View Big Health's employee benefits
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Big Health

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