Analyst/Senior Analyst - Servicing

Better.com, legally known as Better Home & Finance Holding Company, is dedicated to transforming the homeownership journey for customers across all 50 U.S. states and the United Kingdom. Many individuals find the traditional path to owning a home to be opaque, stressful, and laden with non-transparent, often outrageous, fees. The conventional mortgage lending system frequently involves slow, cumbersome processes and is often structured to benefit insiders rather than the consumer. Recognizing these significant challenges, Better.com was founded by Vishal Garg after his own frustrating experience obtaining a mortgage. His vision was to create a technology-first company, driven by engineers and data experts, with a clear mission: to digitize and automate home finance, thereby making it more affordable, simpler, and faster for everyone.

Our customers face a home financing ecosystem that has remained largely unchanged for decades, characterized by opaque systems and costly intermediaries whose interests are often misaligned with those of the consumer. That's why Better.com is fundamentally redefining the homeownership process. We leverage our industry-leading AI platform, Tinman™, to make the experience faster and more efficient, while our dedicated human experts ensure it remains friendly and enjoyable. This innovative approach allows customers to see rate options in seconds, get pre-approved in minutes, lock in rates, and even close their loans in as little as three weeks. We offer a comprehensive suite of services, including residential mortgages (GSE-conforming, FHA, VA, and jumbo loans), real estate agent matching, title insurance, and homeowners insurance, effectively creating a one-stop shop for all homeownership needs. By eliminating unnecessary commissions and fees, Better.com strives to make home financing more affordable and easier to navigate, helping more people achieve the dream of homeownership.