Contact Center Support Analyst

BETSOL's journey began in 2002, conceived from a vision to harness the power of technology to solve complex business challenges and drive digital transformation. What started as a focused endeavor has since blossomed into a global cloud-first digital transformation and data management company, extending its products and IT services to enterprises across more than 40 countries. The early days were marked by a commitment to innovation and a deep understanding of the evolving technological landscape. This foundational ethos propelled BETSOL forward, allowing it to steadily build a reputation for excellence and reliability.

Over the years, BETSOL has cultivated a culture of continuous improvement and client-centricity. This dedication is reflected in its impressive Net Promoter Score, which stands at twice the industry average, a testament to the trust and satisfaction of its clientele. The company's engineering prowess is further highlighted by the numerous engineering patents held by its team and the industry awards it has garnered. A significant part of BETSOL's narrative includes the strategic development and success of its product lines. Zmanda, its open-source backup and recovery solution, has become a world leader, protecting over a million systems and offering substantial total cost of ownership savings. Simultaneously, BETSOL Global IT Services has empowered countless businesses by building and supporting end-to-end enterprise solutions, effectively reducing their time-to-market. With key operational centers in Broomfield, Colorado, and Bangalore, India, BETSOL continues its trajectory of growth, driven by a passionate team dedicated to making the unbelievable happen for their clients worldwide.