Manager, Cloud Engineering

Company Details

Company URL: https://www.berkleytechnologyservices.com/

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

Responsibilities

The Manager, Cloud Engineering is responsible for developing a rigorous cloud product roadmap, enablement of cloud services and automation to enable business strategies and ensure public cloud solutions are optimized for cost and functionality. Develops and drives cloud service patterns and models (IaaS, PaaS, SaaS) along with the introduction of new emerging technologies and public cloud services, cloud adoption plans, cloud application design, and cloud management and monitoring strategies.

Leads a team of product engineers, cloud practitioners and FinOps professionals, to develop cloud services and work with stakeholders across the firm to drive cloud product adoption using DevSeOps, agile and self-service methods.

Have great empathy for developers and legacy infrastructure teams and guide cloud journey working with other executives.

The successful candidate will be able to translate complex ideas, technology, and programs into language senior management can relate to and be a key influencer on technical decisions that affect the business on a long-term basis.

Strategic Leadership & Vision

• Lead the engineering of enterprise cloud platform services aligned with architectural roadmaps.
• Develop and execute short- and long-term strategies for cloud products and services.
• Translate complex technical concepts into business-relevant language for senior leadership.
• Serve as a thought leader and global advocate for DevSecOps and cloud-native practices.

Cloud Platform Engineering & Operations

• Oversee automated infrastructure and software deployments across environments.
• Drive implementation of developer portals for self-service and guided service models.
• Lead cloud-native operations including key management, controlled deployments, and business continuity planning.
• Manage large-scale, high-compute data ecosystems and modern IaaS/PaaS deployments.

Innovation & Architecture

• Reuse and optimize cloud solutions with a focus on cost efficiency and well-architected principles.
• Lead the design of scalable cloud frameworks that enable future innovation and empower customer self-service
• Lead re-architecture of applications for cloud platforms and implement cloud design patterns.
• Enable AI/ML and big data capabilities in cloud environments.

Team & Vendor Management

• Direct advanced service teams and third-party operations to deliver innovative cloud solutions.
• Foster a high-performing, inclusive team culture through coaching, mentoring, and development.
• Ensure teams are appropriately staffed and aligned with business goals and competencies.

Governance, Metrics & Financial Oversight

• Set financial, operational, and quality objectives; manage departmental budgets and operational plans.
• Develop and lead the use of metrics and scorecards to promote cloud development best practices.
• Contribute to strategic global systems configuration and disciplined deployment processes.

Cross-Functional Collaboration & Influence

• Collaborate across departments to share knowledge and improve processes.
• Act as a key influencer in technical decisions with long-term business impact.
• Engage with senior management, peers, and external partners to align cloud initiatives with enterprise goals.

Customer-Centric Product Development

• Lead teams with empathy, ensuring customer needs are central to product design and delivery.
• Promote operational excellence and agile delivery to realize business outcomes quickly.

Qualifications

• 5+ years of experience leading Software Engineering and/or Architecture Experience in Managing OS or Application service teams
• 2+ years of experience contributing to financial business decisions in the workplace.
• 3+ years of direct leadership, indirect leadership, and/or cross functional team leadership.
• 5+ years of experience with public cloud architecture, Cloud strategy, networking, security, compliance workload types, migration patterns and tools.
• 5+ years of experience with various enterprise applications and IT services, as well as software development, compliance and security, and IT operations disciplines.
• 5+ years managing operations of large-scale internet-centric Data environments for application or data services serving tens of thousands of end users
• 3+ years of experience re-architecting applications for cloud platforms.
• 3+ years of experience implementing cloud best practices and cost optimization strategies.
• 2+ years of exposure to AI/ML technologies and ability to enable big data in the cloud.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

BTS Leadership Values:

• Agile
• Customer Centric
• Ownership Mindset
• Sense of Urgency
• Servant Leadership
• 1BTS

Leadership Behavioral Attributes:

• Flexibility
• Customer Service Oriented
• Operational Effectiveness
• Personal Ownership
• Quick Decision Making
• Team Builder
• Transformational Leadership

This company is an equal employment opportunity employer