United States onlyThe Consultant position is a junior/mid-level consulting staff position. This position requires a highly motivated problem solver with solid analytical ability, strong organizational skills, and a desire to advance within the organization. An individual with an entrepreneurial spirit and an ability to apply creative solutions is a natural fit for this position. The work of a Consultant will involve both execution and oversight of engagement work stream initiatives that may be either qualitative or quantitative in nature, and responsibilities include: design of financial analysis, development and presentation of client deliverables, management of existing client relationships, industry research, and expansion of business.
Responsibilities
- Provide support on all aspects of small to medium sized client engagements and discreet segments of larger projects. Responsible for furthering initiatives that span the Revenue Cycle continuum including Patient Access, HIM/Coding, Charge Capture, Revenue Integrity, Denials/Underpayments Management and Recovery, Patient Financial Services.
- Develops operational and financial metric improvements for each engagement, including but not limited to reducing Discharged Not Final Billed (DNFB) and A/R days, driving cash acceleration activity, increasing insurance verification rates, increasing Medicaid eligibility conversions, increasing timely claim submissions, preventing denials and collections inefficiencies, managing vendor relationships, and decreasing bad debt.
- Responsible for assisting with creation of project charters, workplans, realization schedules, benefit tracking tools, client deliverables/work products, and transition planning documents.
- Develop analyses and financial models using transactional data and/or financial data.
- Provide valuable contributions to client deliverables and expert reports.
- Prepares workgroup or focus‐area steering committee meeting presentations with oversight.
- Manage client relationships at the representative, Supervisor, Manager, and Director level.
- Demonstrates creativity and utilizes relevant software tools (R, SQL, Python, etc.), and analytical methods to develop solutions.
- Applies appropriate tools and methodology to assignments and if unavailable completes research utilizing professional membership and online tools to move the initiative forward.
- Identifies next steps and/or work arounds on assigned tasks to begin working more independently.
- Audits practices and own work via data analysis, interviewing, and shadowing to ensure good quality work, identify inconsistencies, and elevate areas of opportunity or risk.
- Adapts to different client personalities and internal management styles to ensure expectations are met on both ends.
- Communicates effectively both orally and in writing and adjusts context based on role of individual being addressed.
- Provide positive contributions to projects as a team-player and demonstrate a strong work ethic to meet client deadlines and quality expectations.
- A Bachelor’s or Master’s degree (e.g., BS, BBA, MBA, MHA, M.A., M.S., etc.) with a preferred focus in Management, Accounting, Finance, Healthcare Administration, Business Administration, or related discipline.
- Applicable industry certification is preferred (e.g., CRCR, CHFP, CHAM, CRCE-I, CRCE-P, etc.).
- 3-5 years of healthcare industry or consulting work experience including performance improvement and process re-engineering, revenue management and redesign, and reimbursement and recovery strategies.
- Preferred operational expertise in any of the following Revenue Cycle functions: Patient Access, HIM/Coding, Charge Capture, Revenue Integrity, Denials/Underpayments Management and Recovery, Patient Financial Services.
- Strong project management experience and proven success contributing to assessments and project implementations.
- Ability to draft work plans, project budgets, timelines, and deliverables.
- Excellent interpersonal skills with the ability to effectively manage team and client relationships.
- Strong verbal and written communication and presentation skills.
- Ability to succeed in a high-performance and rapid team environment where client expectations are consistently met or exceeded.
- Desire and ability to manage processes and other consultants.
- Strong proficiency in MS Office applications, including Word, PowerPoint, Excel, Access, and Outlook.
- Familiarity with Epic, Cerner, Allscripts, MEDITECH, Athena/IDX desired.
- Willing to travel consistently (50% - 75%, depending on project requirements and client expectations).
Australia only
