Manager, Sales and Implementations

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Manager, Sales and Implementations (Hybrid)
Full time, Mumbai, India

The Manager, Sales and Implementations is responsible for developing and nurturing corporate travel relationships. This covers leading all aspects of onboarding, implementation, training, and adoption of the product in line with agreed SLAs. This includes meetings/calls, scheduling, workflow analysis, resources planning, managing project expectations, project communications, customer support including troubleshooting, excellent customer-facing skills, a passion for customer satisfaction, and adherence to support service level agreements are critical elements of the role.

As a Manager, Sales and Implementations, you will

• Capture the untapped market in the marketplace, penetrate competitors’ key accounts, and close deals at favorable and profitable rates
• Ensure seamless transition of account to the client management team and that implementation is tailored to each customer’s needs concerning their specific workflows or processes
• Develop sales strategy and take leads in the market
• Establish and maintain relationships with key decision makers externally and internally
• Create customer proposals with a cost-benefit analysis and co-ordinate with the Director – Sales and Implementation for final customer contact
• Coordinate with various departments to configure a customized service model to meet the needs of corporate client
• Responsible for prioritizing targets and potential account monitoring of the sales process through to the final contract
• Up-sell and Cross-Sell products and services that meet clients’ needs after the culmination of sales
• Provide regular updates on sales activities and target accounts to Director-Sales & Implementation

About you

• You have a College, Associate, or University degree or equivalent experience
• Fluent in Business English
• Good corporate connections and credibility in the Industry
• You have strong selling and negotiating skills
• Strategic, creative, and result-oriented thought process
• Strong general computer literacy, including MS Office, Internet applications
• Knowledge of Contract management
• Knowledge of business travel management preferred

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities

• Opportunities to grow your skillset and career

• Generous vacation days so you can rest and recharge

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

• Travel industry professional perks and discounts

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year!

• An inclusive work environment where diversity is celebrated

Interested?

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.