Operations Analyst, Serialization

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Job Summary:

Collect and analyze product master data and country specific requirements to support Serialization implementations as well as ongoing data maintenance by collaborating with various internal functions as well as CMO customers and suppliers. Resolve data issues and regulatory alerts for products on the market. Support the implementation and maintenance of business processes to meet country/market specific requirements and ensure supply continuity. Support project execution activities and drive continuous improvement.

Essential Duties and Responsibilities:

• Collect, analyze, and resolve complaints and regulatory alerts from various business management tools/systems. Collaborate with internal and external stakeholders and partners to investigate and resolve issues in a timely manner to ensure no product supply interruptions. Identify common root causes, and drive process continuous improvement to resolve and prevent re-occurrence.
• Collect & analyze product master data to meet specific country regulatory requirements, using various business systems. Prepare and present financial data to support business decision process. Identify and resolve data quality issues.
• Interact with marketing, legal, regulatory affairs, quality, supply chain, manufacturing, external CMO customers and suppliers, and labeling operations to assess scope, complexity, estimates, and timelines.
• Define and articulate country specific serialization requirements by collaborating with various stakeholders.
• Support the Project Managers through the execution of projects tasks to support the overall project execution. May be asked to lead project related activities with internal functions and external (CMO) customers & suppliers. Interacts through project updates and reviews ensuring effective ongoing communications across teams and stakeholders.
• Ensure identification and communication of project risks and help identify business solutions and/or capabilities required to address specific business challenges.

Qualifications:

• Strong communication (verbal/written/listening), collaboration and teamwork skills
• Ability to influence others.
• Good organizational skills.
• Demonstrated focus on quality.
• Must be detail-oriented and able to work within a dynamic team setting.

• Demonstrated analytical capability, including the ability to use multiple computer applications (e.g. JDE, Tableau, Excel, Word, Outlook, PowerPoint, and SharePoint).
• Proven strong problem-solving ability to achieve process efficiency and improvements.
• Strong business / financial competence

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.