Account Executive

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Reporting to: Director of Sales, Canada

Direct reports: None

Travel expectations: 25%

Location: Anywhere in Canada

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is growing rapidly? In a world where Public Safety is becoming an ever-increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

As an Account Executive for Canada, you will be tasked with driving sales and adoption of TASER® and Axon products with the objective of becoming the dominant technology provider for the Public Safety sector in the region to help our customers protect life and truth. To accomplish this objective, you will be responsible for working with Regional Managers and other members of our Sales team to support these efforts. Axon is seeking professionals that can work at the tactical level and drive industry adoption through persistence and execution.

To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. A top Account Executive should also be very competitive and a good listener.

What You'll Do

• Learn the Axon product suite and be able to articulate the value of the Axon products and services in a meaningful way that resonates with our customers.
• Identify key opportunities and produce a verified pipeline of at least 3x established quota in Municipal public safety agencies and adjacent markets such as Corrections throughout the first 12 months.
• Initiate at least 3 trial and evaluations with new opportunities within two quarters of joining the team
• Maintain complete status of opportunities in Salesforce.com in an accurate and timely manner.
• Manage and oversee responses to Request for Proposals (RFP) for customers in conjunction with our Proposals team.
• Follow-up on all sales inquiries submitted through our online system
• Preparation of letters, reports, quotes, formal bids, and other miscellaneous information for business development
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Creating and maintaining a database of current and potential customers in a CRM system.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Participate in regional conferences/trade shows as needed.
• Availability to travel 25% of the time.

What You Bring

• Preferably bilingual in French and English
• Experience managing complex sales opportunities
• Public Safety sales experience preferred
• Proficiency in Software as a Service value propositions
• Team player focused on long term results
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• Strong public speaking skills
• Strong computer skills - proficiency in MS Office, CRM, and collaboration tools (i.e. Salesforce, Trello, etc.). Ability to quickly learn other programs (e.g. Quip, Slack etc.)

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.