Business Analyst - Technical

Aussie Broadband is dedicated to revolutionizing the telecommunications industry in Australia by prioritizing customer experience and network quality. For too long, Australian consumers and businesses have faced challenges with unreliable internet and subpar customer service. Recognizing this frustration, Aussie Broadband was founded with a clear mission: to provide high-quality, dependable internet and transparent, Australian-based support. Our customers are at the heart of everything we do. We understand that in today's digital world, a fast and stable internet connection is not a luxury, but a necessity for work, education, entertainment, and staying connected with loved ones. That's why we've invested heavily in building our own national fibre network and partnering with leading technology providers to ensure we deliver the best possible speeds and reliability. We are committed to being a telco that our customers can trust, which is why we offer straightforward plans with no lock-in contracts and have a dedicated, award-winning support team based entirely in Australia, available seven days a week.

Our commitment extends beyond just providing excellent internet services. We are deeply invested in the communities we serve. Originating from a living room in regional Victoria, we have not forgotten our roots and continue to support local jobs and initiatives across the country. We believe in being good to people, a value that permeates every aspect of our business, from our transparent 'no bullsh*t' approach to our focus on creating a positive and inclusive workplace. For our business, enterprise, and government clients, we offer a comprehensive suite of solutions, including cloud services, security, and voice, all designed to enhance productivity and efficiency. We understand the unique challenges faced by organizations and work collaboratively to deliver tailored technology solutions. By consistently putting our customers' needs first and challenging the status quo, Aussie Broadband is not just an internet service provider; we are a technology partner dedicated to empowering Australians and their businesses to thrive in a connected world.