Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon is a business solutions provider headquartered in West Des Moines, Iowa, delivering a comprehensive suite of services designed to enhance organizational productivity and connectivity. Established in 1988 as the Iowa Switch Company, the organization has evolved from a telecommunications-focused entity into a multifaceted partner for businesses across the Midwest and beyond. The company specializes in integrating technology, talent, and communication solutions to address the complex challenges faced by modern enterprises.

The company's portfolio encompasses a wide range of services, including managed IT, cybersecurity, data center operations, and unified communications. Additionally, Aureon provides consulting and staffing services, helping organizations acquire top talent and optimize their workforce strategies. With a dedicated team of over 400 employees and a robust infrastructure that includes over 60,000 miles of fiber, Aureon serves clients in various industries such as healthcare, education, financial services, and manufacturing. The organization is committed to fostering community growth through initiatives like its charity grant program, reflecting its dedication to supporting the regions it serves.