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AllegionAL

Residential Support Representative 1-US Remote

Allegion plc is a global leader in security products and solutions, focusing on seamless access to ensure safety in homes and businesses.

Allegion

Employee count: 5000+

Salary: 33k-67k USD

United States only

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Residential Support Representative 1-US Remote. Drive consumer loyalty through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. Portray a positive image for the company by providing superior customer service.

Requirements

  • 1-3 years of customer service experience
  • HS Diploma or GED, Associate degree preferred
  • Ability to type 55 wpm, corrected speed
  • Strong written and verbal communication skills
  • Knowledge of and the ability to perform basic computer skills
  • Bilingual in Spanish and/or French is an asset
  • Availability to work Monday to Friday 11-7:30PM EST. May need to work weekends or holidays as needed

Benefits

  • Health, dental and vision insurance coverage
  • Unlimited Paid Time Off
  • 401K plan with 6% company match and no vesting period
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Disability Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Voluntary Wellness Program
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 33k-67k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Allegion

Learn more about Allegion and their company culture.

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What started as a collection of brands dating back to 1750 has grown into Allegion, a global pioneer in the security and access industry. Established in 2013 following a spinoff from Ingersoll Rand, Allegion has continually redefined the standards for security around doorways and beyond. With solutions ranging from mechanical locks to advanced electronic access systems, Allegion focuses on seamless access, ensuring safety and security for individuals in various settings, including homes, businesses, and educational institutions.

Committed to innovation, Allegion is proud of its diverse array of brands, which include Schlage, LCN, Von Duprin, and many more. These brands are leaders in their respective domains, continuously pushing boundaries and developing technologies that enhance user safety and convenience. By offering a blend of mechanical and electronic security products, Allegion meets the evolving needs of today's world, ensuring that every product stays relevant in a landscape that values both security and accessibility. As they celebrate over a decade as a standalone entity, Allegion’s mission remains clear: to provide solutions that protect people where they live, learn, and work.

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Allegion

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