United States onlyAs a 2nd shift Customer Service Representative for JD Intelligent Solutions Group, you will provide Tier 1 phone and email support for John Deere's digital tools and develop online support tools and solutions. You will work on 2nd shift to support business hours in Australia and New Zealand.
Requirements
- Experience or knowledge related to the agricultural industry
- 1 or more years experience in a customer support or product support role
- Experience in roles that required demonstration of excellent communication skills (written and verbal)
- Experience working in a team environment and thriving on solving problems
- Bachelor's degree in Business, Management, or equivalent discipline
Benefits
- Flexible work arrangements
- Highly competitive base pay and performance bonuses
- Savings & Retirement benefits (401K and Defined Contribution)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
