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ASSYSTAS

Dynamics 365 CRM Administrator- Power Platform

ASSYST is an IT services and consulting firm founded in 1993, specializing in simplifying business processes and driving digital transformation for government and commercial clients through expertise in DevSecOps, AI/ML, and cloud solutions.

ASSYST

Employee count: 201-500

United States only

ASSYST is seeking a skilled Dynamics 365 CRM Administrator to support our client in Austin TX

Location: Austin, TX
Job Type: Contract (Corp to Corp/C2C or 1099)
Position: 100% Remote

Position Overview:
We are seeking a skilled and motivated Dynamics 365 CRM Administrator with strong expertise across Microsoft Power Platform, AI administration, and Microsoft 365 Copilot governance. This role will focus on administering and enhancing Dynamics 365 CRM while also supporting the broader Power Platform ecosystem, including Power BI, Canvas Apps, and Co-Pilot Studio. The ideal candidate will bring a collaborative mindset, hands-on technical expertise, and a passion for driving innovation and efficiency.

Key Responsibilities
Dynamics 365 CRM & Power Platform
  • Administer, configure, and customize Dynamics 365 CRM to support business needs.
  • Manage integrations between D365 CRM and Power Platform solutions.
  • Develop and maintain Canvas Apps to streamline workflows and improve user experience.
  • Document and standardize processes to ensure consistent workflows across CRM and Power Platform.
AI & Microsoft 365 Copilot
  • Govern and support Microsoft 365 Copilot usage, ensuring compliance with organizational policies.
  • Administer AI capabilities within Power Platform and M365, aligning with business goals.
  • Utilize Co-Pilot Studio for development, governance, and automation.
  • Collaborate with stakeholders to identify opportunities for AI-driven process improvements.

Qualifications
  • Power BI Expertise: Strong skills in creating and managing reports and dashboards.
  • Power Platform CoE Toolkit: Experience in upgrading and troubleshooting the toolkit.
  • Copilot Studio Proficiency: Hands-on experience with Copilot Studio for automation and development.
  • Canvas App Development: Skilled in building user-friendly and functional Canvas apps.
  • Dynamics 365 CRM: Proven experience in administering and customizing D365 CRM.
  • AI & M365 Copilot Governance: Familiarity with AI tools and Microsoft 365 Copilot governance practices.
  • Azure Services: Solid understanding of Azure Analytics and related services.

Required Skills
  • 8+ years hands-on experience with Dynamics 365 CRM, including customizing entities, workflows, and integrating with Power Platform tools.
  • 8+ years experience troubleshooting technical issues, analyzing logs, and debugging applications.
  • 5+ years of strong expertise in Power BI reporting, dashboards, and data modeling.
  • 3+ years working with Copilot Studio for automation and Microsoft 365 Copilot governance.
  • 3+ years familiarity with Microsoft Azure Services, particularly Azure Active Directory.
  • Strong understanding of data visualization principles and reporting best practices.
  • Experience in upgrading and troubleshooting the Power Platform Center of Excellence (CoE) toolkit.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About ASSYST

Learn more about ASSYST and their company culture.

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What began in 1993 as a vision to simplify IT and business processes has evolved into ASSYST, a dynamic and agile CMMI Level 3 certified firm. The journey started with a commitment to removing unnecessary redundancy and delivering targeted, actionable information to empower organizations. This foundational principle allowed clients to make faster, smarter decisions, ultimately improving their operational efficiency and productivity. From its inception, ASSYST has been on a mission to be the 'One Point Source' for all of a company's technology needs, a mantra that has guided its growth and strategic direction over the decades. The company's early years were focused on building a reputation for quality and innovation, attracting a team of expert staff dedicated to helping clients achieve their strategic goals. This client-centric approach, measuring success by the achievements of those they serve, has been a constant throughout their history.

As the technological landscape shifted, so did ASSYST. The company embraced a balanced approach, ensuring continuity of service while simultaneously championing innovation and fresh ideas to drive modernization initiatives. This led to the development of deep expertise in a wide array of advanced technologies, including DevSecOps, AI/ML, RPA, COTS, and ERP integration. The narrative of ASSYST is one of continuous evolution, transforming from a trusted IT services provider into a hub of excellence for digital transformation. They have cultivated a collaborative culture, working closely with customers and partners on human-centered design and leveraging emerging technologies to deliver solutions that not only enhance productivity but also create a seamless user experience and customer delight. Today, ASSYST stands as a testament to its journey, serving a diverse clientele that includes DoD, Federal Civilian, State, and Local Government Agencies, as well as Global Financial Agencies, and continuing to push the boundaries of what's possible in the world of technology.

Employee benefits

Learn about the employee benefits and perks provided at ASSYST.

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Vacation PTO

Paid time off for vacation.

Group Dental Coverage

Dental insurance for employees.

Paid Holidays

Paid time off for recognized holidays.

Personal/Sick Leave PTO

Paid time off for personal needs and illness.

View ASSYST's employee benefits
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ASSYST

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