Scrum Master / Agile Coach

Build the Future with AspenView Technology Partners

At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries.

Why Join AspenView?

At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people.

Here’s what you can expect:

• Competitive base
• Comprehensive benefits and wellness support
• Flexible work model: hybrid, remote, or in-office
• Real growth opportunities and leadership visibility
• Inclusive, respectful culture that blends U.S. innovation with Colombian heart
• A company that listens, invests in you, and celebrates wins together

About the role

The Scrum Master / Agile Coach owns the delivery rhythm of an integrated AspenView + client team and is accountable for the team's agile maturity — not just running ceremonies, but continuously improving how the team works. This is a senior, independent role: one Scrum Master serves the full team across multiple workstreams — AspenView engineers and specialists alongside the client's nominated counterparts, business stakeholders, and source-system owners. The Scrum Master runs sprint cadence end-to-end, ensures every sprint produces working software validated by real users, and raises the bar on delivery effectiveness over the life of the engagement.

What you will do:

• Facilitate Scrum ceremonies for the integrated AspenView + client team: sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
• Run a two-week sprint cadence end-to-end: intent capture, build-in-the-open delivery, mid-sprint validation with stakeholders, and re-planning based on what is learned.
• Coach the team on vertical-slice delivery — each sprint ships a thin but complete slice of value end-to-end rather than horizontal layers that defer value and hide risk.
• Own the engagement backlog in Azure DevOps: hygiene, prioritization in partnership with the technical lead and business analyst, capacity planning, and velocity tracking.
• Coordinate dependencies across workstreams — data engineering, BI, security, DevOps, UX, and data science as applicable — to prevent serialization and keep parallel delivery on track.
• Remove blockers — technical, organizational, and cross-team — and escalate cleanly to AspenView Delivery Leadership when issues need to be unstuck above the team.
• Translate sprint metrics — velocity, cycle time, escaped defects, validation pass rate — into clear delivery health narratives for client steering committees and AspenView leadership.
• Diagnose process anti-patterns — long cycle times, missed sprint commitments, unclear handoffs, unbalanced workloads, retro fatigue — and introduce targeted improvements to address them.
• Raise the team's agile maturity over the life of the engagement: introduce practices such as story slicing, refined Definition of Ready and Definition of Done, WIP limits, estimation techniques, and engineering hygiene rituals when the team is ready for them.
• Run retrospectives that produce concrete, measurable improvements — track action items through to completion and surface recurring systemic impediments to AspenView leadership for resolution.
• Coach client stakeholders new to sprint cadences on how to participate effectively in reviews and validation.
• Champion agile delivery principles inside the team: working software over status decks, stakeholder validation every sprint, and continuous backlog refinement.
• Operate independently as the senior delivery lead on the engagement; do not require a Project Manager layer above the role.

What you bring:

• 8+ years of Scrum Master or Agile delivery experience, with at least 4 years on enterprise data, BI, or analytics programs.
• Proven track record running agile delivery for an integrated team of 8–12 engineers and specialists across multiple workstreams.
• Strong agile coaching skills — able to elevate a team's practice and not merely facilitate its ceremonies.
• Track record of measurably improving agile maturity on prior engagements — concrete examples of cycle time reduction, predictability improvements, or other delivery metrics moved through targeted coaching interventions.
• Demonstrable independence: able to operate as the senior delivery lead on an engagement without a Project Manager above the role.
• Hands-on proficiency with Azure DevOps (boards, backlogs, pipelines, release management) at the level required to administer the backlog directly.
• Experience running sprint cadences with senior business stakeholders — equally comfortable in a sprint review with a CFO and a stand-up with a data engineer.
• Excellent written and verbal English communication; comfortable working with US-based stakeholders on US business hours.
• Scrum Master certification: CSM, PSM I, or equivalent.

Nice if you have:

• Prior experience on manufacturing, supply chain, or industrial operations data programs (MES, ERP, plant analytics, OEE / scrap / OTIF dashboards).
• Familiarity with the Microsoft data and BI delivery stack: Dynamics 365, Azure Data Factory, Synapse, Power BI.
• Experience coaching teams through scaled agile transitions (SAFe, LeSS, Nexus) — not required as a framework, but the multi-workstream coordination skills are directly relevant.
• Exposure to regulated-industry delivery environments and the artifact and audit-trail discipline they impose.
• Familiarity with KPI governance constructs (KPI Councils, Data Governance Councils) and the cadence of running them alongside delivery.
• Experience on nearshore-onshore hybrid teams delivering to US-based enterprise clients.
• Advanced certifications: A-CSM, CSP-SM, PSM II/III, SAFe Scrum Master (SSM), or SAFe Release Train Engineer (RTE).

Equal Opportunity Employer:

AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.