Arena is a tech company created in Silicon Valley with a mission to revolutionize the conversation AI industry. Companies using Arena include Disney, Red Bull, ESPN, Microsoft and Fox. We have +2,000 customers in 150 countries and with +550M users consuming our live chat per month. Arena has raised $16M from top-tier investors in Silicon Valley such as CRV, Craft Ventures, and Redpoint.
More about Arena on Techcrunch and VentureBeat.
Sometimes you're stuck in a job that doesn't make sense. Redesigning pages from ages ago, the user experience is miles away from what it's supposed to be. If you love a good challenge, enjoy solving meaningful design problems, and want to be a part of one of the fastest-growing AI startups in the Silicon Valley — then Arena is the company you're looking for.
What we're looking for:
Arena is seeking a Senior Product Designer that uses a collaborative, user-centric approach to tackle complex problems and own the end-to-end design process for major features and iterations.
You are:
- You are a storyteller. You promote the vision for the product and achieve it through design explorations, documentation, and presentations
- You take action. You use your years of experience to quickly move projects forward, using domain expertise, establishing principles, and conducting research
- Solve complex design problems across the web and mobile devices
- Collaborate with product owners/managers to give shape to roadmap items
- Find opportunities for improving customer experience and propose new features/solutions and validate assumptions through research
- Ability to quickly explore and derive approaches early in the design phase through, sketches, flows, wireframes, prototypes, and enabling better estimation of the projects
- An advocate of design systems. You can utilize existing design systems and standards while working to improve them
- Work with engineering to deliver and validate the final product
- You must have expertise in conducting usability tests
- Ability to negotiate estimates, consider your ideas, and accommodate feature requests
You will:
- Design across many mediums, from mobile to desktop
- Create and collaborate on the product vision with leadership
- Work with essential design, product and engineering partners
- Influence design practices team operations within a fully remote team
- Apply domain expertise and research to keep work moving forward
Qualifications:
- 3+ years of relevant design experience
- You have a portfolio or use cases that shows work you were directly responsible for
- Experience as a primary contributor to multiple high-impact projects
- Advocate the customer's perspective
- A collaborative mindset, with experience working across teams and forging partnerships
- A fluent understanding and ability to design within Figma
- Deep understanding of dashboards for B2B enterprise SaaS products
- Familiarity with CSS/Javascript
- A passion for building user-focused products that solve important problems
- Fluency in English
WHY WORK FOR ARENA?
🔥 Be a part of the team in Silicon Valley and join a global team
🗺 Work remotely and visit the HQ in San Francisco, California
💪 A team of exceptional engineers
💶 Competitive salary package & benefits
✨ Company equity
⛱️ 4 weeks of paid time-off
📖 A generous Learning and Development budget
🚀 Key moment to join Arena in terms of growth and opportunities
💻 Ability to put your stamp on an innovative product
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 Multiple nationalities: cosmopolite & multi-cultural mindset
💆♀️ Our people matter, work-life balance is important at Arena
Brazil only