United States onlyWhy do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed.
We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.
Ardent is seeking a Help Desk Personnel to join our team.
This is a Remote position.
Position Description:
Ardent is seeking a Help Desk Personnel to join our innovative development team. The Help Desk Personnel will play a pivotal role in designing, developing, testing, and deploying cutting-edge software solutions that address our Federal Government Customers technical challenges. The ideal candidate should have a strong foundation in software development principles, a passion for creating high-quality code, and the ability to collaborate effectively with cross-functional teams.
Responsibilities and Duties:
Software Design and Development:
- Collaborate with product managers, designers, and other developers to understand project requirements and design software solutions that meet user needs.
- Write clean, efficient, and well-documented code using industry-standard programming languages and development tools.
- Develop software architectures and design patterns that ensure scalability, maintainability, and extensibility.
Coding and Implementation:
- Translate software designs into functional code, adhering to coding standards and best practices.
- Implement features, enhancements, and bug fixes while considering performance optimization and user experience.
Testing and Quality Assurance:
- Design and execute comprehensive unit tests, integration tests, and automated testing scripts to validate software functionality and performance.
- Identify and resolve defects and issues through rigorous testing and debugging processes.
Version Control and Collaboration:
- Utilize version control systems (e.g., Git) to manage codebase changes, collaborate with team members, and ensure code integrity.
- Participate actively in code reviews, providing constructive feedback and ensuring code quality.
Continuous Integration and Deployment:
- Work with DevOps teams to integrate software development workflows into continuous integration and continuous deployment (CI/CD) pipelines.
- Automate build, deployment, and testing processes to achieve rapid and reliable software releases.
Documentation and Knowledge Sharing:
- Create and maintain technical documentation, including API documentation, system architecture diagrams, and coding guidelines.
- Share knowledge and expertise with team members through presentations, code walkthroughs, and mentoring.
Problem Solving and Innovation:
- Analyze complex technical challenges and propose innovative solutions that align with project goals and constraints.
- Stay current with emerging technologies, programming languages, and development trends to drive continuous improvement.
Collaboration and Communication:
- Collaborate effectively with cross-functional teams, including designers, product managers, and QA engineers, to ensure successful project outcomes.
- Communicate project status, challenges, and solutions to stakeholders in a clear and concise manner.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- 0-5 Experience
- QA/QC knowledge.
- Metric gathering and reporting experience.
- Experience with GIS, specifically Esri tools and apps.
- Proven experience as a Software Developer or in a similar role, with a minimum of X years in software design and development.
- Proficiency in programming languages such as Java, Python, C++, C#, or others, depending on the project's requirements.
- Strong understanding of software development methodologies, design patterns, and best practices.
- Experience with web development frameworks (e.g., React, Angular, Vue) and/or mobile app development (iOS, Android) is desirable.
- Familiarity with databases and SQL, as well as NoSQL technologies.
- Knowledge of version control systems (e.g., Git) and collaborative development workflows.
- Excellent problem-solving skills and a detail-oriented mindset.
- Strong communication skills and the ability to work effectively in cross-functional teams.
Due to the nature of the work we support, all candidates in consideration for this role must be U.S. Citizens willing to undergo the government issued background investigation process.
Ardent is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
