Salesforce Manager

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Salesforce Manager :

Our mission is simple: End Cyber Risk. We’re looking for A Salesforce Manager

to be part of making this/that happen.   

Position Overview and Objective

The Manager, Business Applications leads a team of and System Administrators and Developers in the development, test and launch phases of software development life cycle.

Primary Responsibilities and Duties

Lead and develop a team of IT professionals, including Business Application Administrators and Developers, both in Operational and Business Intelligence systems.

Develop apt reporting and measurement on release performance and processes.

Head and direct collaborative efforts of release and developed management standards.

Lead the team in the design, development and maintenance of business applications, integrations, and automations.

Define, rollout and on-going project management for professional provided services.

Identify and recommend new tools, technologies, and/or processes to build upon release streams and builds.

Perform routine project activities required to manage release by test production and environments.

Collaborate with other Business Application teams and Management to ensure proper design, development and testing standards are met.

Key Skills

Working knowledge of Corporate Business Systems (i.e.. Salesforce, NetSuite, Workday, Business Intelligence tools)

Working knowledge of Software Development Lifecycle, including Agile standards and its related toolset and methodologies

Working knowledge of engineering standards and tools for both Operational and Business Intelligence applications

Bachelor's degree or equivalent experience

Excellent analytical and abstract reasoning skills

Excellent organization skills.

Excellent written and oral communication skills.

Strong collaboration skills

Be an escalation point of contact with the ability to provide excellent internal and external customer service and provide support to their team where needed.

Key Competencies

Minimum Qualifications

Strong SDLC Release, Project Management, and Business Analysis background

Working knowledge of engineering standards and tools for both Operational and Business Intelligence applications

Bachelor's degree or equivalent experience

5+ years experience with Business Systems Project Management and Release Management

Preferred Qualifications

Previous management experience

Environment and Physical Demands

Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.

Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.

If located in a company office, often requires the mobility to physically navigate the space.

In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.

May include moving or lifting of 25 pounds or less (e.g. office chair, reams of paper).

Travel Requirements

Typically 10% or less of business travel

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

Company Benefits :

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible annual leave, paid holidays and volunteer days 

• Training and career development programs 

• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com.   View our Hiring Page to learn more about our application process.

Security Requirements 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.